It's an absolute must-do for family outings, and it made our time exploring Tampa's waterways so much more memorable!
From the moment we stepped onto the water taxi, the crew greeted us with big smiles and made us feel right at home. They were super friendly and went out of their way to ensure that our entire family had a blast. They even shared interesting facts and stories about Tampa, keeping our little ones engaged and excited throughout the trip.
The water taxi itself was amazing! It was clean, comfortable, and provided the most fantastic views of Tampa's stunning skyline and waterfront attractions. Our kids were in awe as we cruised along the Hillsborough River and Tampa Bay, taking in the breathtaking sights. It was like a magical adventure right out of a storybook!
What impressed us the most about Tampa Water Taxi was how convenient and family-friendly it was. No worries about parking or traffic jams! With well-planned schedules and stops conveniently located near popular destinations like the Tampa Riverwalk, Sparkman Wharf, and Davis Islands, we had a stress-free day of exploring Tampa's hotspots with our little ones in tow.
Our family absolutely loved our time with Tampa Water Taxi. The friendly crew, the breathtaking views, and the convenience of the service made it an unforgettable experience for all of us. We can't wait to plan our next family adventure with Tampa Water Taxiâour go-to choice for exploring Tampa's waterways in style! Trust me, it's a family-friendly outing you won't...
   Read moreBooked my tour through Viator. Received a confirmation text from Viator with the address of the dock. Upon arriving at the address provided, I realized there was no parking. Not being familiar with the area, I called the number on my confirmation text. I was told that parking was 2 blocks away. By the time we found parking and walked the 2 blocks we had missed our tour. I later discovered an email sent at 8pm the night before (by the actual tour operator) with instructions for parking. I was not expecting an email as I had already received the confirmation text with an address. I emailed Viator requesting a way to either rebook the tour or get a refund, but I was denied. I contacted my credit card company to dispute the charge. I then received an email from Viator threatening to send me to collections!! I'm sure the water taxi company is wonderful, all the reviews are great. However, due to their choice of using a third party to book their tours, I was never able to experience their service. To be threatened with collections for $60 was shocking. They literally could have offered a chance to rebook the trip and I would have been pleased. Unfortunately I was strong armed by an invisible company all while destroying the reputation of a locally owned business. Very sad. Because of Viator, Tampa Water Taxi will never get another dime...
   Read moreRead all the reviews! So many stating how rude and unprofessional âmanager/ownerâ is. You can see by his replies. I was lucky enough to experience it 1st hand. THIS PLACE IS A SCAM!! Do not do business with them. Bought a Groupon while in town on vacation. VERY difficult to find due to no signage. Tour was at 2:00pm. Got there at 2:02pm. Called business to let them know we were there. Was basically told too bad, tour already left. They didnât leave within 2 minutes. Filed dispute with Groupon. Groupon responded that they reached out to the merchant and that they didnât know that we were there. If we had called they wouldâve turned around and got us!! Are you kidding me?? I sent Groupon a screenshot of the phone call time stamped. I also called the business again and spoke to the âmanagerâ which happens to be the same unprofessional person I spoke to originally. He was rude, nasty, and will not return our money. This place is a scam. Iâve been on many other boat tours in Florida and never have I had this type...
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