The Dalles Wedding Place — Local services in The Dalles

If I could rate this place a 0, I would. I went in to the shop a couple weeks ago and made an appointment for 2pm on a Tuesday. While I was in there making the appointment, I was asked if I wanted to pay $20 to hold the appointment. I asked if I could pay the day of the appointment and she said that would be ok, just let us know if you decide to cancel so others could take the spot. When I first walked in she was also on the phone and made me wait for a bit to even make an appointment. She had a very rude and unprofessional way about her. I had a bad feeling about the place right away and should have just called to cancel but I didn’t. Fast forward to the appointment day, I walked in with my soon to be “Mother in Law”. The same lady I originally spoke to was there and on the phone again. There was another lady there who started to help me after minutes of waiting for the manager or whomever to get off the phone. She didn’t get off the phone but the other lady helped me try on a few dresses. She was nicer and more professional. I did appreciate her time. It wasn’t even 2:30, and the manager lady rudely blurted out “just so you know, we have an appointment at 3 so you will have to hurry it up”. She also said to my mom that “she (referring to me) never officially set up an appointment up with us”. I didn’t realize that coming in and setting up an appointment wasn’t “officially” setting up an appointment. I guess this was because I didn’t put money down first. Anyways, she was very rude to me and my mom. I am getting married for the first time and just wanted to have a happy environment where I felt special and could try on some dresses. Instead, I was upset and on the verge of crying from being so wound up by all of it. The lady never even took my measurements and I was constantly asked “what my budget was”. Honestly, I could have spend some good money on a dress if I loved it enough. Also, I was asked “didn’t you ask to try on casual dresses for a beach wedding?” I told her that a more casual dress is what I’m looking for but wanted to keep my options open. After I responded, she gave me a disgusted look and walked away. I didn’t realize I couldn’t try on any dress I was interested in…. I cannot get over how unprofessional my experience was just because I didn’t correctly make an appointment. I felt so unwelcome and will never walk foot into that building again. I had to pay $20 for this experience, which is so upsetting as I was treated so rudely. I do not recommend anyone to shop here. I never write reviews, but this experience was horrible and I don’t wish...

Where to start with my experience.... I am a bride that was left in a huge dilemma. I was going through our local seamstress for my wedding dress alterations. I initially reached out to her in Jan of this year (wedding in mid-Sep) and she told me to get back with her in July to make an apt. I called her at the end of June, and she told me an apt in the second week of August would be best. She called me the day before my apt and tried to change it to a few days before... but she called me and said can we change it to Weds, oh... I guess not that's today what about tomorrow. I couldn't but because she had plans I came in early the day of apt. The fitting was long..... I mean long and she couldn't figure out how to hem my dress. She reassured me that she had this and I left feeling like at least the dress was taken care of..... I don't know if she underestimated the hemming on my dress, but next thing you know she wouldn't confirm when my dress would be down and she started talking about rush fees. I followed her schedule, her advice.... she quoted me around $300 at the fitting but said she needed to look at my dress again. So, there I am, thinking... how on earth can this be happening and she starts telling me that maybe I would be more comfortable taking my dress elsewhere. Dang right! It was a nightmare picking up my dress. All she wanted to do was defend herself and make it out like I screwed up. Have you ever gone to a dealership, and they have your drivers license and they won't give it back. She held onto my dress and kept saying her piece. All I wanted was my dress and to leave. Her last little comment tore me up. "I could have had your dress done before your wedding".... really, if she would have said that straight out of the gate we wouldn't be here. But BOY, OH BOY am I glad I went elsewhere. I found an amazing seamstress in Hillsboro. No rush fee, priced under her original quote. The whole fitting less than 30 min a d she actually knew what to do with my ball gown. If the seamstress at The Dalles Wedding Place had requested to see me or my dress between Jan to Jul, she would have realized that it would have taken her more time.... why wait until you are swamped? HANDS DOWN THE WORST EXPERIENCE THUS FAR WHILE...

Hello I want to warn everyone that shops here. I bought my bridesmaids dress here, the lady was supposed to hem it, tighten the straps, and take the sides in. First almost 2 months went by with no word from her about the dress so i called and she said it would be ready in 2 weeks. 3 weeks later i call and she still has not started it, this call is also when I discovered she had the wedding date wrong she had my wedding as the 15th and it was not it was the 5th. So she rushed the dress saying it would be done by the end of the week. She called me the next day saying it was done so I called my bridesmaid to tell her we needed to pick it up. Turns out my bridesmaids daughter was sick so I picked it up myself. When I went to pick it up the lady had forgotten to hem it, I ended up having to hang around and waste an hr in town while she hemmed the dress. Then I brought it home to my bridesmaid who put it on to discover as far as we can tell she did not take in the sides at all and the hem was about 3 inches to short. We ended up having to buy a new dress entirely. I called the store and told her we would like a refund on the alterations because she obviously didn't do them right and because we had all these other issues. She was incredibly rude and refused to give us the money back. She kept insisting that she had done everything she was supposed to and she could not explain to me how the dress ended up 3 inches too short. With all of this going on she should have done something to make up for all her mistakes but instead was just incredibly rude and refused to do anything except to have us come done so she could look at the dress. My bridesmaid and I live 2 hrs away so there was no way we could come in. I tried telling her this and she said that wasn't her problem that was just life. Like really no that's just rude and...