KEY Home Furnishings Warehouse — Local services in Tigard

We purchased a custom Stanton sectional at the end of August. The employee who helped us was very knowledgeable and showed us lots of different options and configurations based on the measurements we brought in, but also gave us time to browse and figure out what we liked without being pushy. We asked for pricing on a couple different options, and it was significantly less priced than another furniture store we visited in Portland who also sold Stanton. Once we picked out what we wanted, the order form and purchasing process was quick and simple. We were told 4-6 weeks since it was a custom piece, and it was all done and ready for pickup after about 3 weeks, sooner than expected. The pickup process at the warehouse was very simple and we had help with loading it up. Now that it’s all set up at home, we love the quality, the comfiness, it came with pillows which we got to pick out 2 different fabric designs for too, and love the fact that we can remove the cushion covers to wash if needed. Overall a very simple and pleasant experience and we’ll likely be back in the future for...

My wife and I bought a Flexsteel couch and recliner over the weekend. For the second time in four months, Lucina was our salesperson.

Her level of customer service was very consistent with both purchases. She was very knowledgeable and accommodating -- letting us ask many questions and interjecting her opinion on what our best option would be. She made the entire transaction very smooth and easy. She was very personable and shared a story about her mom with us. I won't work with anyone other than Lucina......PLEASE don't...

Wrong place! I was supposed to go to City Home furnishings nut Google maps was terrible, sending by me to an apartment complex a quarter mile away, on the wrong side of the street. Key Home employee was super friendly and nice but not much help in the...