GameStop — Local services in Torrance

So I come to this GameStop somewhat frequently as it is the one closest to my house and after several unpleasant experiences I’m finally over it. It’s so unfortunate that the store closest to me has the worst customer service from one specific employee named John a guy with longer tied up dark hair. I hesitate going to this store because it seems every time I walk in I’m pressured to buy something and get out quickly. From the moment I walked in this time he barked and me asking what I was looking for. I told him the game, he confirmed the price but did not ask me anything afterward just sent me to look at the rest of the games along on the wall. I assumed they just had it so proceeded to browse the games for fun. When it was my turn to pay he immediately asked for my number not even acknowledging my previous inquiry about the game or even a “hello” “thanks for waiting”. Then I realized he had pulled it out without confirming that he had it. He then pressured me into getting a pro membership with a really pushy attitude. I paid for the game and left. It’s like every time I go in there I’m met with a rude attitude even when sometimes I’d just like to browse what they have. Most times I go, John is there but when he isn’t it’s a much more pleasant experience. I don’t think anyone likes to be pressured while they are shopping but this guy does it every time. I’ve gotten to the point where I just order on Amazon because something as simple as shopping for a video game feels so hostile. I really hope this guy changes his attitude and works on his customer service because I feel bad that customers have to deal with employees like that. The downside of all of this is that it’s actually a nice clean store in a nice shopping center. I just feel so...

Very unprofessional. Haven’t played video games in years so I decided to buy nba2k because it’s half off. I ask the guy working if they have nba 2k the special edition he says that they don’t carry them only when the game is released. So he says that he would look at another store who has it. Then I show him that the website says it’s at that store he looks in the back then comes back and opens a drawer and it’s filled with the game I wanted. So he says just show me the deal on the GameStop website and “I can do it this time” smh. My phone had died so I tell him just give me the regular edition and he tries to charge me 60 instead of 20$. Do yourself a favor and order online these guys get off by making your life hard. I feel bad for the guy his job is so bad he feels the need to treat customers with so much disrespect. With a huge smile behind his mask whenever I asked a question just trying to annoy me. So if you see the guy with long hair and glasses do yourself a favor and turn around. No wonder these places are going out of business I’ll take my money and time to...

The employee with the long tied up hair was very rude. No proper greeting and was not helpful at all. I came in to buy the PS portal and he just pointed me to the direction of the pre-owned PS portal instead. It gave me the impression that the shop did not have a new set. I went to check with him again whether there is a new set and he just gave me a very rude look and walked to the storeroom without acknowledging my question.

I ended up purchasing the portal from him and the experience I encountered with him made me regretted it getting from this stop. No proper explanation given about the set like warranty and the price. The whole experience...