The Glamour Lounge — Local services in Town of Clifton Park

First of all, everyone is very very sweet here. To start, I went in Saturday at 10am for a balayage. my hair was deep red, grown out black natural hair. I wanted to go all over brunette; like a brunette balayage with more foils so i had more brown in my hair than black. Star is the one that did my hair. She was very nice. she started by foiling only the top half (black grown out) part of my hair. the red was left out. after putting the brown toner over, obviously the red did not take it because red does not come out of hair. i was in the chair for 6 hours after being told it would take 4, and left with wet hair because I had plans later on saturday. so walking away with hair that was red black and brown, not even close to what i asked for was upsetting, i still paid the $290 that was charged. I then had to come back in monday evening, was told it would take 2 hours but took 4. this time she foiled a lot more of my hair to strip the red out, but the foils were left in for too long and my hair because extremely stretchy, elastic and “gummy.” i again left with wet hair because i had dinner plans. im not sure if it was the foiling that went wrong; or the toner didnt take, but my hair health was ruined horribly and im still experiencing so so much breakage. i did cry a lot over this because my hair is something that I love and its health is something i cannot restore as the breakage is that bad. the thickness of it went down and it feels so fried and dead. i had to come back in a third time to get the color fixed also. which it still isn’t, but they did a free treatment on my hair. after the treatment i dont feel any difference as it can’t restore all that breakage or dead hair. i communicated that if this isn’t possible then to let me know, but i was told constantly it was doable and she could definitely do it, when it wasn’t the case and now i have to live with the hair i have and cant even go get it fixed bc of how delicate fragile and weak it is. they refunded me because i asked for one considering $290 is a lot of money to pay for hair that essentially i just got damaged and not colored the way i wanted.

follow-up: my hair is still experiencing so much breakage and has never been this thin. i’ve spent a lot of money on products to revive my hair but it’s still very...

I have been here before and Sabrina did my hair last year and did an incredible job. She was kind and thoughtful about her approach and I don’t want this review to take away how great she was when I visited her last.

However, my most recent experience was terrible. I couldn’t book with Sabrina during my only available day so I booked with a “master stylist” as labeled on their website. I came in with reference photos and explained clearly what I was looking for. What I received is not it.

The entire process, consultation, wash, cut, and dry was done in under 30 minutes. I’m not sure if the stylist was annoyed that my appointment was one of the last of the day or if this is how she normally operates.

The layers are choppy, the ends are uneven, my hair is flipping out in multiple directions, my face wasn’t framed properly, and the length is not at all what I asked for. The cut itself took maybe 5-10 mins, 10 mins being extremely generous. At this point it’s too short for me to go to another salon for them to try to fix this mess. I will need to let this grow out and find...

I just moved here and needed just a quick trim and layer. I walk in and first they had no idea I booked online an appointment. I was asked to wait which is fine as I look around the place was dirty hair everywhere. I don’t judge services based on that so I just let it go. When I’m finally waited on like 20 minutes she literally was done in like 10 minutes. I said to cut off as little as possible and to layer it please. She starts at my neck thinking ok this is good. Then literally takes maybe 4 cuts and takes off saying done. No way she layered it! And I thought whatever leave my ends were trimmed. In my car I brush it out to my part and she chunked of my favorite piece that layered / framed my face. I can’t stand to look at my face! I’m crying and it’s going to take months for it to even grow back! Can’t even pull it back it’s too short it...