Safavieh Home Outdoor and Outlet — Local services in Town of North Hempstead

Quality items, difficult management

This location has some great pieces if you’re willing to take the time to search carefully. It is worth the effort. The staff at the outlet are helpful and kind, but beware of management. Hopefully no one else has the experience that I had, but dealing with upper-level management was extremely challenging. Overall, the experience was still worth it, but I wish I had known what to expect with management given all...

BEWARE: Who expects their customers to pay $70 return shipping on a $140 order? Safavieh does. This detail of their return policy is not clear or easy to find.

After 13 emails from me to them with maybe 5 responses and multiple phone calls I was told they would give me a $25 concession. They wouldn’t even send me a label. I have to do it.

Make sure you are ok paying for shipping yourself if you want to return...

My wife has been shopping for teak patio furniture all summer long-prices are extremely high. We came to Safavieh and received incredible pricing and outstanding service from the sales staff through the staff that helps load the furniture onto your vehicle. Will definitely go back for in home furniture too....