Gum How Kitchen — Restaurant in Town of North Hempstead

Tried to give them another chance. Last time I ordered (2 weeks ago) all the shrimp in house special lo-mein, special wonton soup and chicken shrimp combo were all mushy, mealy and tiny. When I called they said sorry will make it up to you next time. Ordered again yesterday and mentioned the above issue and was told oh yes, I remember, will take care of you and was told not to order any shrimp dishes. In order was steamed vegetable dumplings and the special wonton soup - no shrimp and several other dishes - order was repeated back to me correctly. As they were packing order I again confirmed vegetable dumplings and they said yes. Total was $82 and nothing was added to order. When I mentioned the instance above they first acted like they didn’t know about it and than took $2 off the total. To make it worse when arrived home and started to eat - no noodles for the soup, special wontons had a brown sauce on it - not suppose to for the soup and the dumplings were pork. Poor attitudes, poor service and poor food. Three strikes and they are out of our ordering...

First & Last time I order from them. I ordered take out and waited for food while there it was lukewarm and ready in 10mins! This tells me the food is NOT freshly prepared but already made and reheated! The rice was extremely too dark and the chicken was not fresh!! I do not understand how this place has a 4 star rating. If you want to have authentic fresh food go to Bergen County in NJ well worth it!! I just relocated from NJ to Port Washington July 2021 & have not found a good Chinese restaurant! This is the 2nd Chinese restaurant we have tried we give up! Very...

Don't order from this place Terrible I ordered a lunch special Chicken Teriyaki Pieces of chicken, breaded dipped in Teriyaki sauce however there was 60-70% fat and hardly any chicken this is probably why they breaded the chicken so people don't notice all the fat. I wouldn't even feed a dog this food. Giving me scrap pieces of chicken with tons of fat the rice was ok but I was disgusted I threw it out Never again will I order...