Every time I shopped at this store I've had a bad experience. Yesterday I was examining a nitrile glove for thickness from one of the several open boxes on the shelf in hardware. Suddenly one of the salesmen approached me and said not to stretch them or try them on. I am not ignorant - I had no intention of trying them on. But he made me feel ignorant, so they lost that sale. On two other occasions I was charged a higher price than what was labelled on the product shelf. For sake of principle I pointed it out and have to admit it was kindly corrected for me. Even though this store is closer to me I will continue to shop at the Ballston Spa location. I always had good...
Read moreGive Eve a promotion!!! I was in the store on a very busy Saturday and watched as Eve assisted customers, answered the phone, helped co workers with their registers all while remaining professional and friendly. She personally assisted me with a rather complicated exchange. I appreciated her patience, troubleshooting and perseverance to complete my purchase. Keep her… she’s a great asset to...
Read moreThe place is messy, stuff everywhere, they are still getting settled in, I had trouble finding the seat cushions that were on sale, the manager helped me look to no avail, best news is that she offered to sell me a more expensive cushion at the sale price. GREAT Customer Service. The manager was very friendly and customer oriented. I will definitely...
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