Video Only — Local services in Tukwila

If it had not been for someone else giving me a reason to notice the store, I thought the building was empty and use to be an old VHS video store.

WELL, its not empty, mostly and only LED TV, with a wide range of sizes and prices. Do your homework before going in, the variety and # of TV manufacturers, include, Sony, Samsung, Konica, LG, and others. My friend got a 46", Sony, paid about twice what I did for a 43" Konica, 4k Ultra HD, Android TV with built in Chromecast, IR Remote,which with taxes was $275, ($249 before tax).

The sound is adequate, not so good on the bass frequencies, but the the TV support surround sound, screen Casting and takes a bit and a while to set up.

The TV is light and has a thin side view profile. Color is good, But seems to bleed a little, but that could be due to The antenna TV stations I was watching.

I have not used it enough to date to provide any other useful commentary. Free would have been better but $275 final cost wasn't bad for what I got.

It replaced a 32 inch Samsung, not so smart, and network and memory finicky, Older Smart TV from 2012 era. Best final detail support wireless and wired mice and keyboards. Second to last better technical detail, the on screen keyboard Konica uses is superior to Samsung's.

The remote could stand a design review and up grade in quality of material to improve tactile sense it wasn't going to explode in your hand, being so light and seemingly flimsy.

All in all, I won't complain or applaud it...

My father and I purchased a Yamaha AV receiver from Video Only. The initial salesperson, Jerold, was helpful—but that’s where the good experience ended. The unit we bought was a floor model, which we were assured was in perfect working condition. After months of struggling to get it to work—with help from multiple people—it turned out to be defective (flashing red light, short circuit warning, and a bent antenna).

We returned to the store with the receipt, fully aware we were outside the return window. We weren’t asking for a refund—just an exchange, repair, or even store credit toward an upgraded model. Instead, we were treated rudely and dismissively by a salesperson named Chris, who repeatedly refused to help and told us to "look it up online" when we asked for help with accessories we purchased from him (banana clips, speaker wire, and Bluetooth headphones).

My father is a lifelong audiophile on a limited income, and he’s now out $550 for a non-working unit. I work in customer service and would never treat a customer this way. We've been completely ignored after multiple attempts to resolve this through the store. Until this is addressed, we’ll be taking our business elsewhere and making sure others know about...

I will preface this review with the fact that I did not have to deal with any returns, refunds, or out of stock items. That said, I will never purchase another TV without doing side-by-side comparisons and this store is designed just for that. The store is relatively small and does not have much in the way of bells and whistles. There are around 20 brands of TVs with 2-3 sizes/options for each brand on display. There is also a small demo center in the back to listen to a few sound systems. Prices are competitive to most of the online deals that I have seen and the salesperson I talked with was able to shave a bit more off before purchase. I can confirm the environment was very low pressure and my salesperson was very informed and helpful. The thing that surprised me the most was how TVs that had identical specs looked completely different in person. In terms of walking in the store, finding what I wanted, and purchasing it this was an ideal experience. One quick side note: the financing they have available, while convenient, has outrageous interest rates. I would not...