Horrible experience! While the manager is on vacation, they leave an inexperienced kid in charge who had no accountability, no answers, no solution for their mistake. To top it off, chuckled when he talked to me as if I was telling jokes! My daughter called various 5 Belows for a popular toy that has been out of stock, and was told by this specific location they could put one on hold. When I arrived the same day, they didn't have it and wouldn't sell me what they had, as it was put on hold for other customers. I drove out of my way, sat in rush hour traffic for nothing. What a joke of a store. I would NEVER recommend this store to anyone else. Gurnee and McHenry have more presentable,...
Read moreGreat clearance section where you can find polishes as low as $1. They have a great thermal polish as good as the pricey brands. You can usually get 3 for $5. Also they have a great holographic polish for the same type of deal. The brand is Fresh Paint. I have found in doing nail art that, that particular line has really pretty translucents that work wonderful in doing dry marble nail art!!!! You can have fun and not go bankrupt on polishes!!!! So go and experiment have fun with polish they also have a great...
Read moreThe female employee was very rude and not helpful at all I started just to walk out but I turned and saw a another employee there and asked for his help he was very nice and helpful I told him the other employee was very rude and not helpful he apologized for that female employee he also told me that he was the manager and he would talk to her I would have gave this place a 5-star rating but unfortunately I'm giving it a 3 because of that employee but I would like to say thank you once again do that...
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