Office Depot — Local services in Walker

Well my experience was quite nice until....a manager or supervisor decided to reprimand an employee in front of the other associates and customers...and it so heart breaking to me to have witnessed such a thing. I hope that by me reporting what happened that the supervisor gets his just deserves also in an embrassing manner. If I were the person in charge I would have not have made it a public display. It would've been at the end of that individuals shift so that he would perform well and taken in to the office to talk about the issue. My goodness managers take into account that just because you've been appointed power doesnt mean to belittle the people you are responsible for. You should be using that power to help them grow and do better. Guess what? You can be replaced too by somone better...just a thought people make mistakes so learn from it and do better. I hope that Alpine supervisor sees this..as a customer im disappointed in you, sir for what you did to that employee in front of me. I hope that associate continues to strive for the stars and I certainly hope he lands a far greater position than where he is now. I'd mention the associtaes name but I will not. Dont need him to be battered anymore than he already is. I dont even know the young man but I felt the anguish, embarrassment, and saw the look of defeat on his face. I pray to the good Lord it never happens to him again. Office Max Corp help this store on Alpine ave. in Grand Rapids, Mi your employees need you to stick up for them so you dont lose any of your good people and customers. Im sorry Im so passionate about this. I was a former supervisor too but not for office max. I wouldve never handed it the way that person did . On...

Unfortunately, an issue at a store resulted in them just giving a $600 item to a random person that walked in and said they were there to pickup an online order. Mistakes happen. But the way the Walker, Michigan location handled everything after this was willful, and is why I will NEVER shop at Office Depot again. I delt mostly with the store manager, who also allowed me to pick up a $1000 printer without showing ID. He treated me like I was the one that stole an item I didn't pay for, or I was the employe that released it, and not a customer who had their paid item taken from the store. And when it was all done, this man FOLLOWED ME OUT OF THE STORE when I was going to my car. I have never experienced something like that before today, and to make sure I never do, I will never return to another Office Depot. At least at this specific store, it seems like there are no rules and anything goes. Your head office MUST look into the issues at...

In the store I've never had a problem over the phone is completely different. I once ordered a signature stamp that to this day, months later, no one has ever called me to pick it up. I had waited over a week before I called to be told they were out of the specific stamp I ordered and would be in soon. Fast forward another week and then I was told the machine was down. Months later no sign of a stamp. PrintIt center is a joke! Called on availability of a chair and my service was less than good. Personally I would give the employee an F. Her response after I gave the description was a curt "NOPE". When I asked if any other surrounding stores had the chair the response I received "Was I don't have a clue." No offer to check or anything. Sure I could look online but I'm already on the phone. She was terrible and so help me if I patronize that Office...