Horrible staff and service. I placed a online order for my brother, but since his name wasn't on the card that purchased I had to go pick it up. My license doesn't say my new address so I had to bring a bill to prove that was my address even though my license and card matched the name on the order. Furthermore the item didn't fit so when my brother went back to exchange they told him he couldn't do the exchange even though he had the receipt with HIS name on it. Then after arguing with him and I over the phone about the exchange process ( i got confirmation the day of pickup that anyone could exchange with the receipt as long as the tag was still on the item) they told us they didn't even have the correct size in stock. Horrible service, staff was rude and acted as if we were committing fraud. Never shopping at this store or with...
   Read moreI lived in Washington, DC for 6-years and return at least 2-3 times a year to visit friends. I never knew this store existed. I am so happy! Initially, I saw Versace hightops in the window and had to take a peak. I was much more impressed with their signature brand of shoes and clothing. A steal at $60, but more importantly they are fashionable and SO COMFORTABLE.
Feeling good about the savings on the sneakers, I decided to purchase a pair of Carrera sunglasses with blue tinted, reflective lenses. The staff was extremely helpful and courteous. I will certainly be returning here on my next visit.
If this business needs some help marketing, please feel free to contact me. I think the collection and store should have so many more reviews. I charge, but I am passionate about...
   Read moreI love shopping here. Ordering online can be a bit of a hassle because their delivery fee is higher than usual and you always have to have someone sign for the package. When going to the store, you’ll have to be buzzed in and a staff member will follow you around waiting on your every need. It can get a bit overbearing but since 75% of the stores items are behind the counter, it makes sense I guess. Clothes are very stylish, I always get compliments on...
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