Yankee Candle — Local services in Waterford

I drove all the way because I had a coupon to use. I go into the store and go directly to an employee and ask her which candles the coupon applies too. She shows me two different types. I tell her the scent I'm looking for and she pulls it for me. I then go to the seasonal candles that have just been put out and ask if the coupon applies to those as well and she says yes. I make my selections and go to check out. At the register when I present the coupon a different employee tells me that the coupon does not apply to the candles I selected. I said but I specifically asked and she told me it did. He stated she was wrong and he would talk to her. He offered me a different deal for the candles I selected that would have been more money. I ended up leaving buying nothing because I was frustrated. I took the time to ask to make sure I select the right thing only to end being told I can't get those items because your employee isn't educated in what's on sale. Huge...

Smell. Smell.Smell. oh the aroma when you walk in could make you pass out lol,but after awhile you get used to it. Pick the smell that fits you best. Back in the day they used to have a sampler of their votive candles and I used to love to Change the scent flavors in my house,but haven't seen that in awhile. Love to also get the stuff for my car or plug ins. I use the flameless now...

Greta and another employee (I am so sorry I don't know her name) were genuinely amazing. We bought 4 candles and wanted to attach photos on them... My phone decided it didn't want to work so it took longer. They were patient and made sure they took care of us. They package the candles beautifully! Truly...