Hobby Lobby — Local services in Wayne Township

I quit going to Hobby Lobby because of some of the issues I have with the store and staff, but I went to their new location 2 times to give it another shot.

I find it difficult to find things because of the layout of the store. Aisles run different directions around the outside edges of the store, and the middle of the store is a mess of aisles and displays.

For a craft store, I find their selection of fabric to be lacking. It's an extremely simple selection that I would expect to find in the WalMart craft section.

It is super hard to find any staff if I need help finding something or have a question. In such a confusing layout they really need to have a better guide system or have more staff walking around.

The staff at the fabric counter are slow and inefficient every single time I've bought fabric here. They take a frustratingly long time helping each customer, and they have to write the ticket by hand. This means they have to write the price of each cut of fabric, write the sale price of each cut if its on sale, then total it all up on a calculator.

The checkout is equally as inefficient as the fabric counter. Prices are typed into the register by hand, any sale prices are typed in manually, then coupons are entered by hand.

Hobby Lobby seems like a great store for framing, home decor, floral crafts, jewelry making, and kids crafts. However, for fabric and string crafts I will always go to a competitor because of their lack of selection and their super slow systems. Factor in the awful layout and not being able to get help, and I will probably not go back...

Hobby Lobby undoubtedly earns a perfect 5 out of 5 stars in my review, standing as a beacon of creativity and exceptional customer experience. Stepping into Hobby Lobby feels like entering a treasure trove for craft enthusiasts and home decorators alike.

The selection at Hobby Lobby is nothing short of awe-inspiring. From crafting supplies to home decor and seasonal items, the variety is unparalleled. The aisles are meticulously organized, making it easy to navigate and discover hidden gems for every project. The quality of their merchandise, coupled with the constant introduction of new and trendy items, keeps the shopping experience fresh and exciting.

What truly sets Hobby Lobby apart is its commitment to customer satisfaction. The staff is not only knowledgeable about the products but also genuinely passionate about helping customers find what they need. Their friendly and approachable demeanor creates a welcoming atmosphere that encourages creativity and exploration.

The prices at Hobby Lobby are reasonable, and the frequent discounts and sales make it an affordable destination for creative endeavors. The store's cleanliness and organization add to the overall positive shopping experience.

In conclusion, Hobby Lobby is a haven for anyone with a penchant for creativity and a love for crafting. With its extensive selection, knowledgeable staff, and commitment to customer satisfaction, it has rightfully earned its 5-star rating as a go-to destination for all things imaginative...

Experience with Framing department. A couple months ago I received beautiful paintings from Russia, Moscow. They were made by a great artist, Anna Orekhova, a daughter of a famous Russian Sculptor, Orekhov. My first visit to Hobby Lobby framing department was very successful, since the girl (I think, Alice) who was helping me, was actually helping! I wasn't interested in stretching paintings and I was happy she found a way to make it work. The framed pictures looked gorgeous. Inspired by this I decided to finish framing and came back to Hobby Lobby today with four more paintings. From the start the girl, Kari, who was supposed to help me didn't seem flexible. We started arguing. I asked if I could talk to a manager. The manager, Scarlett Suitter came and without looking at me started asking her employee what was going on. Eventually, I interfered asking if I could explain what I wanted. I was already frustrated by that time since my second experience was so different from the first one. The manager was not helpful or supportive either. Even, on the picture where stretching was not needed (and that was the whole point of this scene) she made me feel how unwilling they would be to do framing for me. So I thought,ok, I guess you guys don't really care about having clients here. You probably have too many. Otherwise you would probably be a little more friendly and polite. No framing again in...