Slumberland Furniture — Local services in Wayne Township

Respond to owner down below!… PLEASE don’t waste your time and hard earn money in this place and people who are just there to making as much money for themselves even if it means lying to the customer in doing so. The sales floor, Matt, and manager, Amber, are absolutely horrible people. Taking advantage of customers. Went with my mom to purchase a sofa since we are in need of them. When there, Matt helped my mom with a sofa she was sitting on. We told him we are in need of two and he went to check it another is available. Came back telling us another one is, so we can get the floor model and order the other one for delivery. When already processing a financial plan and everything, Matt told us it won’t let him order the one online. We’re like oh, okay? But he than told that the other one would be available to ship in a week or two, as the floor model one can be delivered right away, upcoming Wednesday, with a chair we purchased. Called 1.5 weeks later to find out that the other sofa won’t be delivered till mid November! 3 months later than what was mentioned when purchasing our items. I told them to cancel, since that’s not what was told by the sales floor, and about returning the other sofa that was delivered. They said that can’t because it was the floor model and they don’t accept return for such. BUT if we were told the TRUTH by the sales floor guy, we WOULDNT HAVE PURCHASED IT!! But nope, they did not care. Spoke than with the manager, Amber if I’m correct, she said the exact same thing. That it’s what i signed in agreement. Which is FALSE, I signed because I was told it the other sofa will come in a week or two, NOT IN THREE MONTHS. They she brought up the stain, that I said it was in mint condition or whatever. WHICH IS, ACCORDING TO HOW THEY DELIVERED IT TO US, WITH THE STAIN ON THE BACK! And the manager lied, saying it was inspected before delivery. We clearly it WANT inspected when it arrive to the house! Like it couldn’t have dared got stained during the delivery process!!… this store, the sales person, the manager are completely terrible people, lying to sell the floor models knowing that they couldn’t care about you.. now starting a process with speaking the higher up people. Again, PLEASE don’t waste your time and hard earn money in this place and people who are just there to make as much money for themselves even if it means lying to the customer in doing so.

I’ve contacted so many people within the local store with no help at all. I even contacted the district manager and three weeks later And I still...

The first time we bought a sectional it was fine no issues, 3 years later couch is still in great shape. Now we bought a living room set 6 piece for our new house, a month before we moved in. When we moved in at the end of May we had a card waiting from slumberland to let us know delivery would still be on the 3rd of June. Well when no conformation came for the delivery date I called them and of course our stuff wasn't at the warehouse. They took almost two weeks to deliver part of the furniture and an additional chair we did not order. That was after they had said it would take even longer until they managed to "bump our order up" which I'm guessing is their way of saying we're giving you other people's furniture. Back and forth about 10 times and three or four deliveries later we had our furniture about the end of June ,2 months after we had purchased it. It's now the middle of July and they have messed our retail card amount up so many times we are still dealing with it. We owed 2067 as of June and after a 200 dollar payment we owe 2200. After the sales woman initially told us once they corrected the extra chair that was delivered it would be 1937. Suffice to say they seem to keep trying to add to our account total, but of course through wells Fargo online you cannot see those transactions just amounts. Overall we will not be going to slumberland again. Furniture is still in good shape after a month. Only reason for one star other than you cannot...

I recently had the pleasure of shopping at Slumberland Furniture, and I must say, it was an exceptional experience from start to finish. From the moment I walked into their showroom, I was greeted by friendly and knowledgeable staff who were eager to assist me in finding the perfect furniture for my home. The selection at Slumberland Furniture is truly impressive. They offer a wide range of styles, colors, and designs to suit any taste or preference. Whether you're looking for a cozy sofa, a stylish dining set, or a luxurious bed, you're sure to find exactly what you need at Slumberland Furniture. What sets Slumberland Furniture apart from other stores is their exceptional customer service. The staff goes above and beyond to ensure that every customer has a positive and enjoyable shopping experience. They take the time to listen to your needs and preferences, offering personalized recommendations and expert advice. Overall, my experience with Slumberland Furniture was nothing short of fantastic. The quality of their furniture, the wide selection, and the exceptional customer service make them my go-to furniture store. I highly recommend Slumberland Furniture to anyone in search of beautiful, durable, and stylish furniture for their home. They truly deserve every bit of this...