Majid at Hi-Style has been incredible in lending assistance to an issue I was having with my couch. I had purchased a couch over 3 years ago from Hi-Style and this year it was seeing normal wear on 2 of the cushions. I tried to reach out to the manufacturer but the only way to contact them is through authorize dealers. So I reached out to Hi-Style and spoke with Majid, sending him images and the product #s of my cushions - I was fully expecting to have to pay some $ for the replacements. Majid, after a few back and fourth communications with the manufacturer was able to get me replacements for free, and also have them shipped to Hi-Style at no cost. He solely put in more effort then needed to get these for free of charge from the manufacturer and handled the entire process just letting me know when I was good to pick them up. I could not be happier with my initial purchase and then the support that Hi-Style gave me over 3 years from when I purchased the couch.
I cant say enough good things about this place and recommend any of my friends to head here for their furniture needs. Great price, quality, and service from Hi-Style, 5 stars I will be shopping here for any furniture needs I have in the...
Read moreI’m giving only two stars because when you buy things and pay upfront you’re expecting to get exactly what you bought within the time you’re promised I bought furniture from this place twice, First time he delivered mostly but my chair was missing, after two months he brought a wrong chair and I was so angry i refused to accept it after another month he said he can’t get that chair but willing to exchange the whole set however I decided to upgrade for more expensive set and i paid 30%more of the total price only to have the same situation after three weeks of waiting he brought me the wrong color , I just had to take it because i got tired of waiting and arguing so I concluded that this guy either has no clue of how to run a business or he is so arrogant and doesn’t care about what he tells you or promise you ,plus when he makes mistake he’ll never apologize or follow up or update you ,you just have to chase him and...
Read moreSuch a good experience buying my new couch. Theres tons of inventory to choose from, nobody follows or pressures you to buy. I always prefer when possible to buy from private stores not big box stores where you mean nothing to them. I found the perfect couch for myself, super stylish, no headaches or hassles, quick delivery. I mean like super quick.The delivery guys were really awesome. They were careful putting my couch together and making sure it was where i wanted it. I will absolutely be coming back in for a dresser and end tables! Highly...
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