Five Below — Local services in West Valley City

Every time I've came an awful experience.

Workers act so hostile and will stare you down. Had a girl who was a cashier a bit heavier set looked Hispanic who was cashier came all the way from her register, stayed right in front of the walkway staring me down and my kids making me uncomfortable and felt as if we were doing something wrong. Rolled her eyes as I turned to look at her seeing if she needed to come over or had something to say since we were right in front of the hand sanitizers. Decided to leave and as we walked away she made her way straight to where we were checking the hand sanitizers as if we stole or messed up this already unorganized messy ass store. Made me so uncomfortable and wish I would have bought stuff but rather take my money else where.

Only 1 young lady there greeted me think she had glasses that day and was around 2 pm 06/24/25. I'm usually never greeted when entering which was nice for once. But store is always a mess and trashed sadly. More than 99% the workers are also rude or have an attitude. More than half of the time self check out won't be available or have 1 person checking you out. Unless they're profiling you as...

Updated: Even Worse. Moldy chalk bought there: the chalk box looked a little water damaged. It was still sealed, got home and opening it up. Bleh. Pulled out some that weren’t moldy to use because I already promised the kids chalk coloring. First review: Prices on items do not match what they ring up as. The store associate couldn’t give me a straight answer why they couldn’t change it manually or why the prices were different ‘some items just say wrong price’ and then proceeded to point out me random items that I wasn’t buying that were priced wrong. There was no store manager available.

Also is this a new location? They couldn’t accept cash, only one of 6 tills were open, and some isles looked like they either were being completely restocked or reorganized (customers unable to walk down-employee sitting on floor with large piles of...

My 8 year old son and I came in on the 19th of October around 4 or 5 ish to get a gift for my son’s friends birthday party. While we approached the “SELF” checkout. Your white staff approached us and one by one as I’m going to scan she grabs my items and scans each one for us. She announced the total, she stood there and waited for me to put my card in. I felt intimidated and humiliated. We did not ask or summon for her help. I was in shock and confused why? I went back on Saturday the 21st sometime around 11 am. This time I brought my 7 year old along with my 8 year old. My sons had another birthday party to attend and we got a few gifts, we did not have any staff approach us the way she did. How she handled it was extremely uncomfortable for me especially when I’m...