T.J. Maxx — Local services in Wheeling

Because of the pandemic the TJ MAXX at the Highlands in Triadelphia , WV only allows 42 customers in the store at one time. i realize that this ia a smaller store and the number of customers is determined by the "Powers that Be" but I have had to wait in line every time I went to the store. I have seen many customers decide not to wait and have left. I am certain you have lost sales as a result. The last time I wanted to shop there I was number 20 in line. Do you realize how long that wait would have been? Needless to say I went home. YOU NEED TO GET THAT LIMIT RE-EVALUATED. Also, I have noticed that other stores at the Highlands no longer limit the number...

I just made a return on a laundry basket because one of the straps was broke and I didn’t notice until I got home and the blonde older lady said to me “I’ll give a return to you this time, but next time you only get credit because I’m sure it wasn’t broke when you bought it.” However, it was broke when I bought it, I just didn’t notice until I was home. She was very rude and had poor customer service. I won’t be returning...

I’ve gone close to a dozen mornings first in the door for Rae Dunn items. Needless to say didn’t find anything. I have a funny feeling that employees and family members are getting it first. I can drive 20 minutes to a different store and find it so something isn’t right. I’ve asked if it wasn’t stocked and they said they don’t have any...