GameStop — Local services in Wilsonville

I had an unfortunate experience with AJ today. I placed an online order and showed up when the store opened at 12, before I had received confirmation that my order was ready for pickup (I understood this and wasn't in a rush). AJ was quick to help me and explained that orders aren't ready instantaneously and I let her know I wasn't in a rush. After a little more explaining from her, I may have rubbed her the wrong way by saying I didn't understand the big deal; the trading cards I was picking up were within reach and I let her know I've done this before (maybe closing out online orders is a pain on their end, I was drawing from my experience with doing this in other GameStops). Because I had paid online already - she was just going to cancel the order and sell them to me - I asked for confirmation that I wasn't charged. "Check your bank account," she said. I pointed out that it was rude and she said "I'm not a nice person." And when I left she said "I hope you have a better rest of your day." And I told her I didn't think she should work around people.

I might have come across a certain kind of way that irritated her; I have many years under my belt dealing with the often-annoying public. I get it. But I think her reaction was disproportionately rude if she didn't care for my vibe. I wasn't sure if I'd write a review, but the end result is I'd avoid going back into that store because of her and would prefer to know that if I were...

Recently bought a ps5 from this location the lady at the store, was nice enough even tho when she went to the back to get the ps5 told me to “stay put” thought it was wierd apparently she said they had lots of thefts recently tho, anyway my PlayStation has been lagging kicking me out of single player games Detroit turns human, the Stanley parable, uncharted easy games that should work no problem, when I called today the “manger” sounded very skeptical said “could just be your online account” “I have to make sure it actually defective” “ I can’t give you an eta on how long a test would be” very rude “manager” who needs a little more teaching with customer service in my opinion, I’ve had my ps5 less than 2 days and have an account with GameStop for over a year this is the worst service I’ve ever had(update went back, manger was super friendly and got me a new one fairly quickly with no other chargers annoyed with the situation in general but happy with the...

Avoid coming to this location, prices are High, service is awful, I came in on 10/22 around 1 pm to purchase a few games, I found a few games I intended on buying, I was going to get the last USED copy of Call of Duty Vanguard for PlayStation5 when another customer came in while I was in line to purchase, when another customer cut in front of me and purchased the used copy of the game, they looked for the case didn’t check if any of the customers in the store had it, just sold it anyways, when I got up to the counter they took the case out of my hands gave it to the dude who purchased the game before he exited the store, then proceeded to tell me I needed to provide ID for a game that they just sold to another gentleman without him providing ID, I will not be coming back or recommending this...