Very happy with the PC I got from Velztorm, and would recommend to others.
I was originally going to build my own mid-range gaming PC and had a parts list already laid out, but Quinn convinced me to use Velztorm. I'm glad I gave it a try, because he ended up getting me a better specs for the same price. It shipped shortly after and I was nervous the PC would get damaged in shipping until it got delivered; no issues at all, they do a great job packaging it up.
It's been 5 months and the PC works great, but the warranty has been a real lifesaver. I've had two issues with the PC: 1) a faulty GPU, and 2) a faulty RAM module, and I worked with Bronx on the support team to get these fixed. They have replaced both pieces of hardware for free under the warranty. Bronx is fantastic - for the RAM module issue I provided a vague description of how my PC wouldn't turn on and he knew exactly what the problem was and helped guide me through using memtest86 to confirm.
Really glad I ended up using Velztorm because it has saved me time and money. And the PC looks way nicer than the one I was planning to...
Read moreI purchased the Velztorm Mini Pilum CTO Gaming Desktop PC (AMD Ryzen 7-5700X 8-Core), and it arrived quickly on July 3rd—just in time for the long holiday weekend. I was excited to get everything set up and start enjoying the new system.
During setup, I accidentally changed some settings that locked me out of the system. Despite my best efforts, I only made things worse. Frustrated that I locked myself out and wanting to get the device up and running, I called Velztorm support.
To my relief, their customer service was absolutely fantastic. The representative (Norbert Szabo) I spoke with was patient, knowledgeable, and walked me through every step to get things back on track. They didn’t make me feel rushed or embarrassed for the mistake—I genuinely felt like they were there to help, not just get me off the phone.
In a time when good customer service feels rare, Velztorm went above and beyond. I’m back up and running, and I couldn’t be happier with both the product and the support behind it. Highly...
Read moreI recently purchased a Velztorm PC through Newegg, and I’ve been nothing short of impressed with the build quality and performance of the rig. It’s clear that Velztorm takes great care in both the design and execution of their products—this machine is a powerhouse.
After my purchase, I reached out directly to Velztorm to express my appreciation, and their response was prompt and thoughtful. A special thanks to Zoltan for acknowledging my feedback with such warmth and professionalism—it’s refreshing to see a company so committed to engaging with their customers, even after the sale.
If you’re considering a Velztorm product, I can confidently say their attention to detail and follow-through make them stand out. Highly...
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