Let me say this about the store. Every single person that comes into Galaxy is treated with the up-most respect. Until you give them a reason to not like you or not want to help you, you're their number one priority. Ask questions about things, let them know you're wanting to know about products and don't just think that you know everything. Sometimes asking for help is better than getting an infection when you use the wrong lube or toy.
The girls there are nothing but respectful and knowledgeable about everything in that store. Please don't feel embarrassed to ask them for help.
The girls at Galaxy have helped me several times with many issues I've encountered.
Please before going into a store like this make sure you know what you're getting into rather than getting mad at them if your needs are not met.
They can only do so much.
I love the Galaxy Staff!!
Thanks for all...
Read moreIf I could give this 0 stars, I would. I went here to get a detox drink yesterday. I went back because as I was drinking the drink, a slimey glob came into my mouth & I instantly threw up. I looked at the bottle & it said it was manufactured 3yrs ago in October. I went back into the store & the lady at the front told me the same thing when I said it was expired. Which is true. The shelf life of the detox drink I got is 3YEARS LOVE ITS EXPIRED. So instead of getting me something new, she proceeds to give me the same drink off the same shelf, with the same expiration date. I don’t even leave reviews for real but this thoroughly pissed me off. Out of irritation, I just took the bottle & left. There’s mold in the bottle...
Read moreThe staff is extremely informative and friendly. They have great recommendations for products as well. This was super helpful because I was not sure at all what to get. Great experience!
Edit: A great experience turned into the worst. They told me if I leave a review I will get 10% off. I did the review and did not receive it. I missed out on $8.40 off of a purchase of $86.00. Not happy about it at all and was told nothing can be done about it. I offered to purchase something else if they could apply the $8.00 as a discount but was denied. After all the back and forth, I got 10% off my next purchase. The same thing I was already supposed to get! Horrible customer service...
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