This cricket location has the most incredible Customerservice you could ever imagine! They were able to help me out with a Sim card issue that was an emergency and they could not have been more pleasant. The owner Erin was extremely helpful and so nice to deal with at this difficult time. I highly recommend this location and I have had great service with cricket and will never go back to another phone carrier. Thank you Erin and I appreciate your Customerservice so much! Well done and keep up...
Read moreThe staff was helpful in getting me set up with a phone and service. I ordered some accessories for my phone via the Cricket website. One of the items being the Earpods with Lightning connector. It did not specify on the product details that this was only compatible with IOS-10 compatible phones. After over 2 hours of getting the runaround from customer service and warranty dept, they refused to issue a credit to my account or refund me for a product I...
Read moreWorst sales experience ever. Purchased Cricket Icon 5 & 10 days later, the phone shut off three times per day for 7 days. Tried to exchange it for another one three separate days, and Berenice refused to help me. She let me leave upset & frustrated, not offering me any help or concern. She also never told me about the Cricket Warranty...
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