Cape Cod Sweat & Tee — Local services in Yarmouth

Reviewing the location in Yarmouth : This place was creepy from the start. Two women working there . Once you walk in a woman with her phone follows you around and you can tell she is videoing you or taking photos its so obvious . At first I thought I was wrong but then my teen daughter told me the woman took her photo . We continued to shop even though it was very awkard . The shirts had good prices ( fall markdowns ) when we purchased our items ( 3 for 55 ) and box of taffy and 1 pair of sweatpants we walked out the door and I said to my husband what was the total and he said an extra 55 dollars more so I said oh thats wrong they rang it up twice . So we went back in and the woman who just saw us not even 2 minutes before looked at us like we were lying !!! So then they stared at each other like they were clueless , then one woman says I will take care of that for you and she starts fidgeting with the CC machine then looks at us and points to hand and says I just wrote that down on my hand I'll take care of that later ??? So we said excuse me ? We need the CC transaction refunded . She said oh you don't trust me ? ( she is literally asking us to trust that she wrote a number on her physical hand and we are suppose to use that as a refund ?? ) we said no we would like the paper copy of the refund . She mumbled that we didn't trust her , then there was a line and she was acting like we did something . Honestly , at first I thought it was a mistake , but after the strange way she acted it seemed like it was a scam . So then she did the refund transaction for 90 cents ??? We were like its 55 dollars over ? So she does it again and then says I can't give you a printed copy the machine does not give you a receipt ? So we had to take to picture of the receipt then we said just return all the items we don't want them , then she got madder ? Its like she was blaming us for her mistake and was so rude , and this is after her taking pictures of customers sneakily . So then as we walk out she is once again holding her camera like we did something wrong . Keep in mind this store has HUGE cameras in the ceiling .... Its sad cause the products were pretty decent and the prices were good at this time . We ended up going to Cuffy's down the road and had a great experience getting some sale items and treats . I am not sure if all the locations are like this but this Yarmouth Store is horrible and I will never visit or...

I have visited this store several times during my vacations to Cape Cod. I usually stay in S. Yarmouth and this location is right next to The Christmas Tree Shop - which is a must stop for me!

The last time I was here, 3 years ago, I bought a Cape Cod embroidered sweatshirt. I've worn it consistently during the years since, and it's held up beautifully. It's in a lively shade of bubble gum pink and I still get compliments on the color! That says a lot for the quality of such an inexpensive purchase.

But that's not what is driving this review. This year, yesterday to be exact, I found myself back in this store, with my sister. We wanted to buy matching sweatshirts, again the embroidered hoodies because the quality really is that good. We found her size, my niece's size, but not my size. I was adamant in the color/design I wanted. When I want something, I tend to fixate a little.

We checked in with the young woman at the register and she searched all of their in-store inventory. She handed us over to Glen and he double-checked the in-store inventory. Then he called the Hyannis store, and they didn't have it. Then he called their store in Falmouth... 45 minutes away... and they had it! Glen made arrangements to meet the person from the Falmouth store last night to get my sweatshirt of choice.

This morning I popped back into the Yarmouth branch and there was Glen with all 3 of our matching sweatshirts in the right sizes! Seriously folks, if you want a great quality sweatshirt for not a lot of dough (3 for $50) check this place out. If you also want customer service that cannot be beat on the Cape, then you really have no choice. This place is the best value and service on the Cape. I will recommend it to everyone I...

If I could start off by rating this place it would be a negative 00000x 10000 more! Visited this outlet with my family to get some sweaters and tees before going back to Connecticut. This woman of color kept following us around the entire time. It was very uncomfortable to the point that it changed our day. It’s like something from a horror movie- everytime we turned a corner that’s her head peeking at us! Staring us down and so obvious she stood there until we proceeded to leave. Would not wish that on anybody going to spend their money there with their family. Very racist towards their customers. No courtesy, and should be ashamed of themselves. I would not be back there even if my life...