Yok Yor Thai Food Factory — Restaurant in Sydney

Been eating at this place since they opened many years ago. Service was always nice and it was our favourite Thai resto. Few months ago, we noticed that the management has changed (includes all the front staffs) so we thought it didn’t really bother us as the food was always consistent anyway. Until the last few visits, the service was getting ruder and we just can’t take it no more. We paid for our food, at least we deserve a good service. It’s not like we asked to be serve like royalty. Just a smile even (instead of smirking) or “sorry” for getting the wrong order, instead of insisting that they are the right one. I wouldn’t blame the waitresses if they behave like so, as when I spoke to the person in charge, he acted like one.

Maybe it’s time for us to move on from YokYor :)

They still have other new customers anyway, hence the reasons maybe we don’t see any correction or change of attitude as they dont really care.

But as a customer, if you don’t mind reckless service with good food, maybe you can try yok yor. The food pretty consistent and nice.

——————————————————————— Dear Owner,

To answer your question, I don’t think it matters when was the last time we dined at Yok Yor. We eat at Yok Yor at least twice a week for years. Since the waitress dressed in the construction outfit and cap :) It has been getting less and less recently due to the service, so we only go there when we really crave for the food. But unfortunately, who knew it was our last visit :(

Customer service such as smile and greeting are very basic, even apologising for late service/wrong order. We are very grateful for many services provided by the previous management and the waitresses. They have great genuine heart. It’s one of those feeling when you go there, you know you’re in great hands (no worries, great food, go home with happy heart) as simple as that. We do hope the new management can change for the better. I mean why ruin such good place, right.

-To the front staff older lady with the glasses, please smile more and be friendlier with the customer. Smiling can be tiring sometimes, but it makes the customer happy too :) -To the front staff (young one) with glasses behind the register, try to acknowledge the food in the menu more and try to understand the customer’s feelings/point of view when ordering the food not from your own country. Can be a little confusing sometimes. So please please, don’t give us a look like we are stupid. -To the young man (person in charge), “thank you” and “sorry” are a part of customer service. Try to understand both side of stories. The staffs and customers could be at fault but as the middle person and the person in charge, you are the leader hence you need to give good examples to the people who works with you. If you’re not friendly to your customer, what makes you think your staffs would do differently. Customer can tell when you work from heart or just simply working like a robot (just want to get the job done...

(4.5 stars) Dubbed Thai Town for its high concentration of Thai restaurants and businesses, the stretch of Campbell Street between George Street and the railway is alive with outdoor diners on a Thursday night. Pass by the big names, like the ever-popular Chat Thai, and stalls and grocery stores selling colourful Thai desserts, and head closer to the trains for Yok Yor Thai Food Factory. While this restaurant has been around for well over a decade, its popularity sees every table—both inside and outside on a cool winter evening—full. Lucky they’re happy to throw us on the end with another couple.

Extending beyond the usual suspects—yes you can still eat pad Thai—the illustrated menu presents an extended selection of authentic Thai cuisine. On the specials menu, there are a few contemporary presentations, like the Mama ohho tom yum ($26.90) where Mama noodles join prawns, squid, mussels, minced pork meatballs, mushrooms, cabbage and a whole egg in a hotpot of tangy tom yum soup. It’s a generous and tasty dish and well suited for the weather. It contrasts nicely with som tum tart ($24.90) where a bowl of green papaya salad forms the centrepiece for a collection of side dishes. Crunch your way though fresh sweet cabbage leaves and green beans, crisp pork cracking, turmeric-tinged chicken wings, pickles, and fried sun-dried sweet and salty beef.

Dusted with ground roasted rice powder, nam tok pork ($17.90) is another winner. It’s rated as two chillies (dishes go up to four) for the dried chilli, lime juice and shallot dressing, and it’s spicy enough by my standards. Iced coconut ($7) will take the sting out. There were so many dishes I wanted to try I’m already keen to return. Plus it’s speedy and perfectly placed for dinner and a show at the...

Pad kee mao is easily my favourite Thai noodle dish at the moment, and this is one of the best one's I've had! I was a heavy, heavy pad see ew fanboy for years. Then I tried pad kee mao and it rocked my world. The flavour of this dish is ridiculousss. It's on that spicy, savoury, punch-in-mouth, tingle-your-senses type of energy. Find this particular one at Yok Yor in Sydney's CBD. Bloody good. The chef's a bit of a wizard - it literally took two minutes to arrive at our table after our order. Pad kee mao uses wide and flat rice noodles, and they had such a great texture here. Exceptionally smokey from the wok, almost translucent from the heat and a beautiful golden brown glaze all over. But it's the ingredients of the stir-fry that will win your tastebuds over. Lots of garlic and onion, and lots of Thai chilli. You can choose whatever meat to go in, but I personally prefer chicken. And a handful of basil to finish it all off. Very aromatic, and damn delicious. Pad kee mao means "drunken stir-fry" or "drunken noodle" in English. Apparently it gets its name from being a great late night street food in Thailand for people who've had a couple too many drinks. But heck, eating pad kee mao makes me want to drink a cold beer along with it LOL. I can't wait to eat it in Thailand when I visit next year! Stay tuned 👀🇹🇭 You can also find us eating this dish along with a few other banger Thai dishes on our recent Thai Town Food Tour video on the You Tube Channel! Subscribe to the channel if you haven't already 😁🫶 📍 Yok Yor Thai Food...