Altstadt-Schmankerl — Restaurant in Innsbruck

Avoid!!! much much better options within a 5 minute walk. If I could give 0 stars for service I would. The food was ok, not bad not good, however the service made for a very unpleasant experience and ruined our evening. We ordered a salad and two mains and once we had eaten, asked for the bill. 32 minutes and 3 follow ups later we finally got our bill. It felt like once you are in they’ve done the job and have your money. During this time our server sat multiple groups, cleared tables and took orders. Even seating two tables next to us… once we were finally given the bill we had to walk to the front to pay as it seemingly was the only way possible to get out. Whilst paying we were told that a 10%tip is expected when we first said 5 was more than fair however took on the servers request of 10% only to later realised that we were charged 10 euro, tricked into a 20% tip for shocking service.

Having read other reviews many have had a similar experience due to “one server being able to take payments”. If this is the case rearrange your processes to ensure that this person is available to...

The food was alright, but they attempted to scam my sister and I. We were told we had to pay in cash as the card reader was down, but other tables around us were paying with card. We were not given an actual check, instead just told the total so they could give the wrong amount. The waiter upcharged our bill by 10.70€ (30% of real price) and attempted to take the rest of the cash I gave for a tip. The amount he tried to keep was more than 10% of the up charged bill and over 20% of the actual cost of our meal. I had to go back inside to get a receipt and confirm the cost. I was asked to pay again but a different amount (that was still above the real total). After some back and forth I did get the money back but the waiter again asked for a tip, which is outrageous after what happened. I was never given a receipt. Very...

We were told not to sit on a 4-people table, although there were 4-people tables with 2 on them. The man serving us was in rush and semi friendly. The food overall was not good in our idea. The Schwein Schnitzel had a really bad smell and the material was apart from the meat and seemed not fresh 👎🏻 its potato salad was a bit sour! The salad had nothing really special and the bacons were overcooked/fried. Therefore too pricey! The roast (beef) was delicious and actually the only good part, we used its gravy to eat other foods. The side potatoes were also very tasty. We had to eat so many sweets after this meal at this restaurant to remove the bad smell… paid 68€ and not satisfied at all. I do...