Il Convento — Restaurant in Innsbruck

The food was decent but severely overpriced. I ordered the Fritto Misto (€24), and my boyfriend had the Tagliatelle with Truffle (€26). My dish came with a very basic side salad, completely undressed. While oil and balsamic vinegar were on the table, at this price point, I would expect the salad to be properly seasoned in the kitchen.

We were seated on the top level, where the tables were uncomfortably close together. We could clearly hear the staff discussing what each table needed, which really disrupted the atmosphere. Perhaps some ambient background music and quieter staff communication would help.

The service was underwhelming. The waitress never checked if we enjoyed our meals or needed more drinks, and for the most part, we were ignored. When we got up to leave, no one offered to retrieve our coats until we asked. Since the walk-in wardrobe was completely disorganized, they couldn’t find our coats, and we had to search for them ourselves.

Normally, I wouldn’t mind seasoning my own salad, minimal service, or grabbing my coat, but when you're paying nearly €80 for two dishes and two glasses of wine, good customer service should be a given.

Overall, a pretty disappointing experience, and we definitely won’t...

On Friday evening, I dined at this restaurant, which unfortunately doesn't provide a menu online or outside. This made it difficult to plan our meal in advance. While the tagliatelle with truffle and fritto misto were flavorful, the overall experience didn't align with the nearly €80 price tag for two, including two glasses of wine.

The service was particularly lacking. Upon arrival, despite having a reservation for two, we were simply told to go upstairs and find a waiter. We eventually located someone who took our coats and seated us. Throughout the meal, we were served by three different staff members, and none of them inquired about our satisfaction or if we were enjoying our food. This resulted in a feeling of being overlooked.

The final impression was also negative. After receiving the bill, the waiter simply opened the coatroom door and instructed us to retrieve our coats ourselves. This level of service was unacceptable and has deterred us...

Rude waiter. Besides of not taking care of our table (pouring Prosecco and cleaning the dishes). Our complains about steak was completely ignored!!!!steak has been sent back to the kitchen 3 times (we ordered medium rare,first time it came well done and second time it was completely rare and quality of the meat was poor) couldn’t eat it. Fish carpaccio was very tasteless, no flavour at all !

What is more this night in the restaurant they run out with truffle

Mille feuille was so bad! The pastry was like from supermarket!!!

All in all waiter couldn’t get our opinion about the food what was more disappointing, he was very rude in saying that we were critics by looking at the pictures on the internet and was not willing to listen to our comments about the food !

I’m a world traveler,never had this rudeness in my life! So disappointed in this place,as I came here only because of good food and...