Café Sacher Salzburg — Restaurant in Salzburg

Not up to my expectations. Noisy, pricey, mixed with lunch-eaters, and average service.

I was looking forward to trying the Sacher cake at its birthplace, after having it for my birthday for over 15 years, but the experience was a bit disappointing.

Without a reservation, we were squeezed in between two tables, where on both sides people were eating their messy sausages, which did all but feed my appetite for my dream dessert. It was also very loud, even if the cafe wasn't completely full yet.

Waiters barely smiled, looking rather grumpy. The young man serving us did his best to force a fancy english accent, which made it hard to understand. We had to wait a solid 10 minutes for our coffees and cakes, which is accetable, even if a bit slow for a cafe. When the waiter brought our order, he forgot whether it was for us or the table next to us, which was confusing for both of us. Then he awkwardly and rather undelicately placed our plates on the table, which is a really insignificant detail, but the devil lies in details especially in such fancy and pricey place.

Which brings us to the price... I knew it was gonna be expensive. But 10,5€ for a rather small piece of cake??? If I wouldn't have wanted it so bad, I would've walked out... And 5-6,5€ for coffee (which, while pricey, is not unlike in other fancy cafes).

The famous cake itself was a bit dry, compared to the rip-offs Ive tried - maybe by purpose and tradition. It was still delicious and you could taste that it's high quality. Coffee was also delicious. Was the cake + coffee worth the price tag? Probably not. Did the service and atmosphere help reason the price? Barely at all.

If you, like me, really must have the famous cake, it's worth the visit. For the classic, renowned interior and staff uniforms, there's also some classy feeling left to the place. Otherwise, there must be better cafés...

I’m Korean and I came to Austria with my family for summer holiday. We visited Café Sacher to try the most famous Sachertorte.

In conclusion, I believe the racist attitude of the blonde waitress at Café Sacher tarnished the reputation of Salzburg.

1. When my family and I were waiting at the entrance to be seated, she didn’t approach us or offer any assistance but instead gestured at us from a distance in a rude manner. 2) When it was time to take our order, two female waitresses didn’t even glance at us, and eventually, a male staff member took our order. I ordered two desserts and four coffees, 3) but the blonde waitress didn’t explain anything about the food. Instead, she carelessly placed the items on the table and left without saying a word. The restaurant wasn’t even that busy. 4) While we were eating, the waitress was friendly with the white customers sitting next to us, asking them how their food was and joking with them, but when she came to our table, all she asked was a cold "fine?" with apathetic face.
2. Lastly, after I had sat waiting to pay, she didn’t even come to our table. Then I had to get up and walk toward the exit to pay the bill, but despite her having the card reader in her hand, she still gestured me in one hand to make me get closer to her.

I was completely stunned. It seemed like she knew fully well that her behavior was not something that deserved a tip, and she didn’t even ask for one.

Salzburg is really a beautiful city. However, due to the unpleasant experience at Café Sacher, I will never gonna recommend traveling to Salzburg to those around me.

I hope that the blonde waitress realizes that she has completely made the efforts of her neighbors, colleagues and the café(if they had paid attention to complaints about the racist behavior of their previous employees)...

This is a very lavish place, as the kings and queens had enjoyed. The interior is delicate, and even the restroom is like that of a Michelin star restaurant.

The Sacher torte, as itself is not really interesting, but with the cream, it becomes totally different. The torte becomes complete, and gives a whole new taste on the tongue.

Enough on the food. I would like to talk more about the service. The place is divided into three compartments. The innermost place was closed; it seemed like a dining place. The middle compartment had lots of comfy, cushy chairs, and the entrance compartment had four bar tables. We went to the place after 30mins from opening. The place was quite empty with lots of seats inside the middle compartment. However, the female server (seemed like the owner, or service lead of the place) told us to sit at the bar table, since we did not have reservation. It is totally understandable, because at that moment I thought the middle compartment was reserved for prior reservations.

However, when I entered the place, it seemed quite odd. Only Asians were sitting at the bar table, as you can see from my picture, and all the Europeans were sitting inside. I had my doubts till then.

Since I was sitting at the entrance bar table, I could hear the customers coming in and going out. The next customer who came after me, was a European, and had no reservation, went inside to the middle compartment. And no doubt the next Asians who came were sitting yet again at the bar table.

21 century with discrimination in the FAMOUS sacher cafe. Never...