A clean and costly place, but the recipes need some work. Employees are sweet and well-behaved, but often get baffled when it comes to some orders. Maybe internal communication should be improved. For example, if a relatively new employee is working and doesn't know a certain preparation of a recipe, he/she shouldn't be assigned to make the drink/food/coffee/whatever. It should be done by the hands of someone who knows his/her way around the particular food item. If they are not comfortable with certain recipes, they should simply say, "sorry, mam/sir, not available" and it should be totally fine. So, internal honesty is important for a pleasant experience for both the workers and the customers. You don't expect goos of unmelted peanut butter in your peanut butter hot chocolate, do you? So no amount of excuse will justify the fact that you served a underprepared hot chocolate. Recommended with caution.
Edit from june 2021: during this time of pandemic, maybe they felt the excessive need to sack some employees. Thus, I was greeted with no security guard but an employee who would later pack my food to sanitize my hands. Later when he was packing my food, I was very surprised and also a little uncomfortable - as I thought he was the security guard. However, I ordered a lemon cheesecake. It was not fresh. I didn't enjoy the cinnamon flavour in my cheesecake crust - seemed very unnecessary to me. The cheesecake was also a bit hard, not very soft. And at times, it tasted like dirt. Banani is one of the most expensive places in Bangladesh. If you have a coffee shop at a place like Banani, please be a little careful about your service. Many international/corporate business meetings might be held in your place and duch callous service will proceed people to ave very vad impression over our country. Not...
Read moreA coffee shop which is named Coffee World can’t be a place 6 feet by 6 feet. It has hardly 3 tables and 3-4 tools to sit on. That is such an injustice to the name. I have been to Coffee World Uttara ever since I have known a coffee shop. It is quite good, good ambience, food is also good. But this Banani outlet is a trash just because of the place they are using for the shop. You walk inside and see no place to sit. You feel embarrassed and irritated as you expected a hot cup of coffee and cookie and cake or frappe in a relaxing atmosphere. Most people will walk out on the shop experiencing this much, without even thinking of eating there or getting any sort of service from them. They need a...
Read moreStopped by Coffee World Banani and tried their cappuccino, hot chocolate, and Belgian chocolate ice cream. Both the cappuccino and hot chocolate were smooth and satisfying — definitely did the job. The Belgian chocolate ice cream came in a bowl, looked rich, and tasted just as good as it looked.
The only catch is that the café itself feels a little tight on space. It works great if you’re just popping in for a quick coffee break, but not the best choice if you’re planning to sit around for a long hangout session.
Overall, solid drinks and desserts, just wish the place had a bit more...
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