Beijingya — Restaurant in Brussels

VERY VERY VERY BAD SERVICE

I have never been to any place where everyone in the restaurant ignored me like this. This is the first place I’ve ever been to where the whole restaurant was full of tables and customers. At first, I tried to understand that in a restaurant, if all the tables are full, it must be extremely busy. But then I noticed that the staff were just standing there, not even busy, not doing anything and not even looking at us, not making eye contact. I waited to order food there. I waited for the first time for more than half an hour before a staff member came to us. We waited so long that another man arrived and he was also going to order food for takeaway , but he was alone. The staff immediately went to him and were about to take his order before ours. That was the second issue.

The third issue was that the staff acted like they didn’t know what was going on. They clearly saw that we had been standing there for a long time, but they were going to take the order of the person who came after me. That man even told them to take our order first, so the staff finally turned to us. I placed my order at around 19:40, and they told me that the pork was sold out. Ok So I asked to look at the menu again for a moment.

After that, no one came back to ask or check on us again for a very longggggggg time—about more than 20 minutes. When the staff finally came to take our order again, I ordered duck, but they said the duck was also sold out. At that point, I was really angry. They didn’t explain anything about what was still available, what I could order, or what was left on the menu today. Nothing. They just let me stand there confused. I looked at their faces many times, but they avoided eye contact. They saw me, but still left us waiting.

I will never go back there again. It’s such a shame because I didn’t even get to taste the food, even though it smelled so good. I don’t know if the owner was working there or not, but the service was completely inefficient—it was...

DO NOT COME HERE!!! The service is UNACCEPTABLE. The food is tasty but not exceptionnal and in small portion. The serveuse with long hair is super RUDE. Force us to order more than we can eat. Dont explain what is the dish clearly and when we were considering between two sauces, she just stopped listening to us and walked away and decide the sauce for us by herself. Then she served food without any cutlery until we asked for. The two gentlemen on the table next to us was looking at the menu and her colleague needs to pass through to go to the corner, without any explanation, she just DRAGGED their table to another side with the shock in the two guys' faces. Seriously, if she cannot handle the workload, go work somewhere else. She should be thankful the resto is famous and crowded. If nobody comes, then she doesnt have a job to do. Unless the owner has the same mindset, we had better never step foot back in. They are serving customers, we are not begging food in war zone. We pay load of money for the food AND THE SERVICE. Such a Shame for the Chinese/Asian community. If they are not honorded to cook and serve, why we should waste time and money on them?? This place should be boycotted. One day they will...

Catastrophic lunch at Beijingya We should have read some reviews better because the problems we had a few days ago at that restaurant did happen to other guests before. The four of us ordered different dishes (duck, fish, poultry and vegatarian) but we all fell sick the day after eating there. The taste was really not good, so bad that only one of us finished his dish, the other three gave up, it was tasteless or too salty or smelling funny (for the fish and the duck). Besides, the waitress was very rude (the owner considering she was directing the other staff rather unpleasantly, right in front of amazed diners), she yelled she was "too busy "at one diner who was asking for the bill, she mishandled our order and was reluctant to give us detailed information about some dishes. It took us 3-4 days to recover after eating at Beijingya so it will be a one-time, last-time for all of us and we recommend people to think twice before...