De Gekroonde Hoofden — Restaurant in Ghent

Stopped in exhausted from my travels desperately needing to eat and sit down. Beautiful historic building. Staff was very friendly and helpful. Looks like ribs are what is popular here, but I really wasn’t in the mood to gorge myself with all you can eat. Instead I ordered half chicken. It came with a salad and potatoes. It was good. Not the best I’ve had, but a solid 6-7. Some parts of chicken were a little dry and it wasn’t seasoned. I liked the variety of the lettuce in the salad. Tomatoes were sad, but I guess that is to be expected this time of year. The fingerling potatoes were well done with herbed butter. Good comfort food and was happy they were able to seat me and service me quickly. A couple things I noticed is that they serve bread and different spreads/dips and side salad, but no one eats it. Not sure if it’s because there is an up charge or it’s just not good. They did charge me $4 for tap water. I’ve heard the tip is included, but I didn’t see a line item. They mentioned I could tip but didn’t have to. I did tip. Not a hardship for me and I wasn’t...

The ribs here are fine, edible but generally overcooked and not a lot meat on the bone. The potatoes were very nice, but only one small plate of potatoes were served for 3 peoples orders of ribs (24 euros pp) We undoubtedly had to ask for more potatoes and they charged us 4 euros just for some extra potatoes. So bare in mind for the 24 euros you’re paying per person you’re not getting a lot of extras. Service was alright, but the second round of ribs took a very long time to come to the table, which means you only have the time to get one extra round before you get asked to pay the bill because your ‘shift is over’. The menu is also full of warning messages, such as: Every customer must drink something. Furthermore you’re not allowed to just have an appetizer as a main dish if you’re not extremely hungry. The waiter made an exception, but yet this feels incredibly unwelcoming. An alright experience but not remarkable, there are...

My friend and I made a reservation one day in advance, but I was informed that the reservation was cancelled that day. So I asked my friend to make a new reservation, and upon arrival, the waiter proudly told us that we couldn't dine here because I had booked seats here three times but didn't show up, causing them to lose a lot of income. I was really shocked because I had a meal here five months ago and had never booked a seat during this time, let alone any so-called breach of contract behavior. I don't think this is the right way to treat customers, this is my second time visiting your store, but I was rejected in this ridiculous way. My friend and I left here immediately. I don't know what to say, but being inexplicably accused and treated rudely by someone makes me feel very aggrieved. anyway I wish you will have a good income in...