I eat here in a regular basis and order the same thing every time. I went today at the rush of lunch hour and i asked for a cashew chicken with noodles instead of rice. She said the kichen was too busy to make a rice substitute for this dish? I asked whats the difference if i ordered the noodle bowl flavor. And just the flavor is all i could decipher?? So i ordered the rice in awe anyway. So i go to get my order and there were no forks to eat my lunch? I asked for a fork and she apologized and said i should go next door to her neighboring business and steal their forks.?? I was shocked and said are you kidding? How about you go and steal from your competitors? Im a paying customer! She said she could go steal it for me but then shed have to steal for every customer behind me as well. So i insisted she go play criminal and steal for her stock issue herself! So she did, and then didnt give me my drink either. Not really the issue. Management needs to step up the customer relations and be on top of essential stocked items! This is not really the fault of the lady at the order desk more a Management incompetence and employee education issue. So unprofessional. If you offer noodle dishes dont say your to busy to give noodles with any dish. Charge exyra if need be! If you dropped the ball and are out of eating utensils....go get them NOW! DON'T ASK THE CUSTOMER TO GO STEAL FROM ANOTHER COMPANY! UN...
Read moreI ordered the Pad Thai with prawns at medium spice level. The ordering process was smooth and professional. I appreciated that the staff clarified whether I wanted it spicy, since the original sauce is on the sweeter side. I opted for spicy, and my order was ready in about 10 minutes, neatly packed in a clean takeout box.
At first glance, the presentation looked promising. However, as I started eating, I began to question whether the dish justified its $21.95 price tag.
The overall flavor lacked balance. The sauce was overwhelmingly sweet—even for Pad Thai—and didn't harmonize with the rest of the ingredients. The prawns were underwhelming, with a bland, cocktail-shrimp texture. The flat noodles were overcooked and clumped together, making them unpleasantly mushy. While the addition of egg and peanuts was a nice touch, they were overshadowed by the excessive sweetness of the dish.
In the end, the meal felt unbalanced and disappointing. Unfortunately, I wouldn't consider it...
Read moreThis week, the company I work for catered an event for 50 people. I was in correspondence with Alexis and Sahil regarding potential catering, and they did an amazing job. The delivery was seamless and on time, the food was hot upon arrival, and the communication between our company and Tuk Tuk Thai was phenomenal. We ordered 50 lotus boxes, and everyone loved them...my personal favorite is the red curry and chicken! There were a variety of dietary restrictions that we had to work around (gluten allergy, nut allergy, vegetarian, and dairy free) but the staff made it incredibly easy to work around - they are very accommodating towards dietary restrictions. Overall, our experience was fantastic! I will definitely be catering work events from Tuk Tuk Thai in the future, as well as ordering personal...
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