Triple O's — Restaurant in Kelowna

I’ve been visiting this location for over five years now, although in the last year and a bit, I’ve only eaten from here a handful of times. The few times that I have ordered recently, have been a series of sad and disappointing experiences, which have escalated into my unwavering resolve to never eat here again.

What was once a utopia of pristine customer service and carefully crafted food that looked and tasted like my hopes and dreams, has now declined into a depressing delivery, reminiscent of the worst Burger King you ever ate at. Over the years I’ve watched the customer service gradually fade into nothingness. The “above and beyond” attitude of days past, now just a fleeting memory. Dead and buried like Nat Bailey himself. The food once presented with the utmost love and care, now appears as a sloppy pile of garbage, as unappealing as the idea of reconciling with my estranged relatives. An unpleasant sensation in your stomach is sure to follow within moments of finishing your meal (if you make it that far). Regret and despair will sink in shortly after as you question every decision you ever made in your life.

I once swore that Triple O’s was the best fast food chain around. I’ve eaten at some other locations in town (namely the one by Spall), where the food and service was nostalgic of the days of old however, these seemed to be fluke experiences and were never consistent. The quality and presentation of the food used to justify the price but now, I can’t fathom spending $15 on a combo to experience the soul-crushing dismay and anguish that linger with every bite.

All in all, my appetite for Triple O’s has been vanquished like American freedom. Gone like my dignity. I will likely never eat at this franchise again and if I do, it surely will not be at the downtown location as I cannot endure another nauseating experience that makes me question my very...

I will never be returning to the City Park Triple O’s. Tried coming back for a handful of meals cause I love Triple O’s - and I remain supportive of the Spall and uptown locations. But consistently this place gets my order wrong, I got stymied because they wouldn’t take cash one visit, another visit my fries were crusts - like; burnt right through. Save your money and travel to the Spall location - service is better, food quality is better, and it’ll be worth driving the extra couple KMs. Past reviews below.

Second disappointing visit - first review at bottom.

Note: After looking for an opportunity to send a message to the location I’ve had no luck, so back to google maps it is.

I’m currently waiting in the drive through - the failed to inform me before I paid that the food I bought will be a 10 minute cook. Instead I paid and they said it’ll be ten minutes so just go park ahead. Could have been worse, yes - but this is another disappointing visit. I would have preferred to email the location directly too - but here we are.

First Review: Especially disappointed with this visit. It would be different if I spent less, but at $37.05 I expect more from this place - that’s two eating for $18.50 each.

Lettuce wasn’t the classic triple O’s lettuce - it appeared to be cabbage from a salad pack and got all over the car. Total mess. Rings were burnt, both patties on the burger were burnt and the cheese had already lost that amazing gooey consistency... Congealed.

Not happy with this location, the Spall location has never disappointed.

Received 2/5 because though the food quality wasn’t great, they did get our...

After a longer than usual day of getting called in to fix an emergency situation at work yesterday, I couldn't bear the thought of coming home and then having to prepare and cook for myself last night... so I decided on a quick stop at this Triple O's location instead. I wish I had just sucked it up and cooked something. Went through drive-thru and got an impossible burger combo, and paid for the added cheese. Total was over $17, which surprised me but ok... convenience of not having to cook tonight. I had cash for the employee, but I had to chuckle because the person at the window just looked at me like I was an alien as I held up my $20 billI, waiting for him to realise him holding out the debit machine wasn't going to get him anywhere. Turns out this person didn't know how to take cash and had to call a second person over to take my money? Really weird. Finally got my food but waited til I got home to eat, only to find NO CHEESE and a dry, shrivelled, burnt pattie in an ocean of sauce. I've had plenty of impossible burgers, and this is not normal. Honestly I wish I had saved my money instead of picking up this disappointing meal. I thought about getting into the car and driving down again to demand a refund, but I was too exhausted. I ended up just slicing off a piece of my own cheese and eating the burnt hockey puck they served me....