La Pizzateria — Restaurant in Mont-Tremblant

I understand the importance of addressing problematic behavior like racism in restaurants. It's crucial to hold businesses accountable and promote inclusivity and respect for all customers. Still, I have to write this review because of the male staff at "Pezzateria - Mont Tremblent village" with whom we had such a bad (racist) experience. He was not even ready to allow me to feed my kid inside the restaurant just because I bought a small piece of bread with chocolate on it from outside and their policy is "no outside food allowed". I respected their policy and requested that it be for my kid(toddler) and not for us. He didn't show even humanity and kindness to understand what I was trying to request for. He replied very bluntly that if you fed him with outside food he would kick us all out. During this moment, I controlled myself and went inside and took my kid out in front of the main door where he was standing just to let him know that all I wanted was to feed my kid with us, and due to him I could not do so. After my other friends knew about that he passed the racist comment "He will kick us all out" to all of us. We all had a verbal argument with that male staff who identified himself as the Manager of that Pizzateria - Restaurant Mont Tremblant QC. We all were so calm and just wanted to make him understand that he couldn't say such a comment on the customer. He called his bouncer on us and was using abusive language. We decided not to engage as we wanted to enjoy the rest of the time we had for other activities at the place. I just want to bring to your attention how people get treated at this place especially people from...

Warning⛔️ It's disheartening to have my holiday ruined by such unprofessional behavior and a lack of consideration for customer feedback. No one should ever be treated with disrespect or shouted at, especially when I am simply expressing my honest opinions. It's incredibly frustrating when management fails to listen to their customers and dismisses their valid concerns.

To be served an incredibly dry pizza and then be denied the opportunity to share my feedback is just unacceptable. Customers deserve better, and it's essential for the management to wake up and realize the impact their actions have on their guests' experiences.

It's even more upsetting that my friend, who is Italian and likely knows a thing or two about authentic pizza, was also met with such hostility.

Instead of embracing feedback and learning from it, the manager chose to react defensively, which only adds to the disappointment and frustration.

A restaurant should be a place of enjoyment and satisfaction, not a source of stress and dissatisfaction.

I can only hope that the management takes my review seriously and strives to make necessary improvements. No one should have their day ruined by such a negative encounter, especially while on holiday. Everyone deserves to have a pleasant and memorable experience when spending their hard-earned money on...

I had a pleasant dining experience at La Pizzeria in Mont Tremblant, and I’d recommend it for a casual pizza night, especially if you’re in the village square. I dined in, and the atmosphere was lively and inviting, earning a solid 4 stars—it’s a great spot to enjoy the Mont Tremblant vibe, though it can get a bit crowded during peak times.

The food and drinks were generally great, also deserving 4 stars overall. I ordered a classic pepperoni pizza and a local craft beer, and the pizza had a tasty crust and good flavors, but I felt the ingredients were a bit basic and not the highest quality—perhaps fresher toppings or more premium options could elevate it further. The drinks, however, were excellent and paired well with the meal.

Service was friendly but just a tiny bit lacking in attention, which is why I gave it 3 stars. Our server was polite, but there were slight delays in checking in or addressing requests, especially during a busy evening. A bit more attentiveness would make the experience feel more polished.

Overall, La Pizzeria offers a solid dining option in Mont Tremblant with great ambiance and tasty food and drinks, though there’s room for improvement in the quality of pizza ingredients and service consistency. I’d still return, but I hope they address these small areas to make it truly...