First off, I'd like to point out that this is the first time in my many many years of my going to Olimpico (on Saint-Viateur and Saint-Vincent), that I've had a negative experience so I'm sure this is an isolated case attributed to new and clearly untrained staff:
A friend and I came by for a couple of espressos.. the place wasn't busy at all (it was a rainy day).. there were several staff behind the counter (much more than usual) and we were served by a red-haired young man.. well, suffice it to say that the service wasn't the usual pleasant and friendly kind and the coffee was surprisingly bad;
he refused to serve our espressos in regular cups, despite the fact that, when asked, we clearly told him that we wanted our coffee "for here" - he was insinuating that we were going to leave with the cups - he insisted on serving us in cardboard cups, unless we drank our coffee sitting on the little tables right in front of the counter or standing right in front of him, - fwiw, we always drink our espressos 1 shot right in front of the cash and leave right away. His attitude was incredibly unpleasant and totally uncalled for..
they got our orders wrong (we ordered 1 espresso corto and 1 lungo).. they started serving a cortado and something that looked like an americano and when we pointed out that it's not what we ordered, they guy at the counter started arguing
finally, in the end, we ended up receiving 2 corto (at which point we were kind of fed up and were just happy to leave so we didn't say anything) - but these espressos were HORRID!!.. super bitter with a very chalky aftertaste.. totally unexpected
Never had such an experience at Olimpico.. so once again, I'm certain that it's an isolated incident.. but the...
Read moreI had an extremely upsetting and disappointing experience at Café Olimpico in Montreal. At first, everything was going well—I was joking around with the cashier while paying, and we were having a good time. But then another staff member, a tall, blonde, tattooed guy working behind the barista counter, completely ruined the mood with his rude and racist behavior.
When I politely asked if my iced latte had been mixed, he snapped, “It’s your job to do that.” I calmly told him he could speak more respectfully to clients, and instead of responding professionally, he mocked me by repeatedly saying “habibi, habibi” in a sarcastic and condescending tone—clearly targeting me for being Arab.
When I asked for his name (at least five times), he refused to give it. Instead, he stepped out from behind the counter and tried to intimidate me, as if hoping I would react so he could shift the blame onto me. I didn’t respond to his provocation, but the whole situation left me feeling humiliated and unsafe.
This type of behavior is completely unacceptable. No customer should ever face racism or intimidation—especially not in a diverse city like Montreal. I sincerely hope Café Olimpico takes this seriously and enforces proper training and...
Read moreI recently visited Caffè Glacè at Olympico Café in Old Port Montreal, and it was an outstanding experience that I can't wait to share. The atmosphere is vibrant and welcoming, blending a cozy café vibe with a touch of urban energy. It’s a perfect spot to relax and soak in the local culture.
The highlight of my visit was, without a doubt, the delicious coffee. Their specialty drinks are expertly crafted, and I particularly enjoyed their signature espresso, which was rich and flavorful. The baristas are knowledgeable and passionate about their craft, offering great recommendations and ensuring that every cup is made to perfection.
What truly sets Caffè Glacè apart is the delightful selection of pastries and light bites. I indulged in a fresh pastry that paired perfectly with my coffee, and it was simply divine. The combination of quality ingredients and attention to detail shines through in every item on the menu.
The location in Old Port adds to the charm, as it’s surrounded by beautiful scenery and bustling streets. Overall, Caffè Glacè at Olympico Café is a gem in Montreal. I highly recommend it for anyone looking for exceptional coffee and a warm, inviting atmosphere. I can’t...
Read more