Nice vibe and good food, but a bit disorganized. Perhaps because it's relatively new?
When we got there Saturday night, we were told they were out of chicken, pasta, and oysters so it was a bit disappointing because many of the dishes we wanted couldn't be ordered. Apparently it was a crazy Friday night so they were out of stock of some stuff. Also there was a "grotto" cocktail menu that was not available for ordering because we were seated upstairs (menu is available downstairs only). I'm not sure I completely understand why they couldn't just transport the cocktail from downstairs to upstairs but whatever. I just feel like if that's the case - separate the pdf menu!
The service was pretty average to slow. If the restaurant was packed, it would have been a bit understandable but at the time we came in, the restaurant had a few people seated on the terrasse and a few in the front inside the restaurant - it was adequately busy but not packed. Our group had a heavy brunch earlier that day at 2-3 pm so we weren't as hungry, but if we were and considering our food came closer to 9pm, I think it would have brought me over the edge. HOWEVER, after all that wait, I can say that the food was SUPER delicious - even something as simple as fries were delicious. (PS definitely get the grilled octopus and salmon tartare. and as a NON-lamb lover - the lamb burger was great too)
I knowingly chose this place because of the cool ambiance and understood it was a supper club, but the music was pretty loud for the time we were there (8-10 ish), so we had to shout to communicate and sometimes the waitress couldn't hear us unless she was like 6 inches away. We got used to so it wasn't a huge deal but it's something to consider. We were also seated in the back and at times felt forgotten. The waitress was nice, and the greeters/staff in the front were friendly as we left.
I was so excited to try this place, as it was my birthday dinner and my friends were treating me. So the experience wasn't god awful but I'd be lying if I said that it wasn't a let down. I felt like I had to apologize to my friends for picking this place.
Overall, would I come back? I would maybe after a few months. The food was definitely the saving grace. I'm hoping it was just a one-off night and because they need to find their footing as a restaurant that has been open for...
Read moresauvage bar
the good part of the eve ———————————— • venue was beautiful! • staff was friendly! • food was delicious! • complementary bottle of prosecco! • complementary bottle of red wine!
how the nite went ———————————— • we made reservations 3 weeks in advance for 8:30 pm on a saturday. • we arrived about 10 minutes before our agreed time • we were first brought to seats at the bar. • we mentioned that we had made a reservation… it turned out that they had many groups who had reserved and there was no available table. • we spotted an available table and were told that the group who had reserved would be there at 9pm • they finally seated us at that table in the interim and offered us a complementary bottle of sauvage prosecco. • when we were finally shown to our own table, we ordered entrees which ended up taking WAY too long to be served. we were past hungry by then. • when entrees were served, we asked if they would bring our mains right away… • every so often we asked about our food and we’re told “soon”… •we were offered another bottle of prosecco… we declined. • at 11pm, food still had not come… • we had to ask for our order several times… only when we asked if we could cancel, they brought us our order. • at 11:03 pm… they also brought us another bottle of red wine… • it still cost us approx. 120$ per person with tip. it was not the waitresses fault. • the overall experience was soured by the poor management team…
i cannot recommend this restaurant/bar based on my...
Read moreDisappointing experience : Rushed Service.
We recently went to this place to celebrate a birthday with a big group of around 15 people. We ended up spending over $2000 in total(over 100$ each person). We had made a reservation for 8:45 PM, but while waiting for everyone to arrive, we decided to order drinks. By the time everyone came & ordered food, we started eating at around 10:30-11 PM.
As we were enjoying our meal, the waiters kept coming by our table every few minutes, asking if we were finished with our plates. Just as we were wrapping up our food, they began cleaning the tables and bringing out the bills for each person. When they finished cleaning, they started setting up for bottle service. We thought we could continue enjoying our table and order some bottles, but our hopes were dashed when a hostess rudely approached us and said, "The tables are reserved. You need to leave."
We asked about the other tables our group was occupying (we were spread out across 4-5 tables), and her response was far from sympathetic. She simply stated, "All of them are reserved." To make matters worse, they even took away a full drink that one of our friends was still drinking and had placed on the table and refused to replace it.
It was a highly disappointing experience overall. Each of us had spent a significant amount of money, yet we felt incredibly uncomfortable and rushed throughout the entire night. Don’t think any of us will...
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