Chef of India — Restaurant in Niagara Falls

Any restaurant currently being able to operate under such tight restrictions due to pandemic and able to survive, deserves compliments.

Chef Pankaj and his team have been working tirelessly throughout the pandemic to serve his customers with his delicacies. With only allowed to serve take aways for most part of pandemic to limiting only 10 customers in the restaurant which could seat 80 customers. It is not just tough for just this restaurant but any restaurant which is following regional by-laws diligently trying to keep everyone safe.

In all this the restaurant staff and Chef continues to maintain the quality of food and service. I must say if anyone expecting superior service would be considered fool. The least they can do is be thankful to the staff who is still maintaining best efforts, serving best food and still maintaining safety protocols.

I am sure there will still be people who would ignore laws of land, tour places, dine in groups and make irresponsible comments. These are some things which are out of your control so need not to worry about but stay positive.

I want to give kudos to Chef and his staff who is still maintaining the quality of food and “best effort” in service during these tough times.

Keep up the good...

Good place to be, if you are looking for some good Indian food. However, have a good amount of time at your disposal because the service is terribly slow. I am not sure if their chef ran away or they exhausted their ingredients when we visited but food wasn't just coming out of the kitchen and there was a good batch of customers waiting along with us for their orders to come. The food was good. I don't exactly recall the curries we went for but they were definitely good. The rice and daal were really nice as well. The flavors were pretty much spot on and the heat was good. Definitely the place to be for good Indian food. Service, however, was terrible, as they struggled really bad. It was a healthy half an hour wait till our first items arrived. And it was not just us but a good bunch of customers who were waiting for their orders. Having said that, the staff tried to do their best, at least in terms of managing the anxious customers as the lady was very patient and composed. The ambiance is good. Lighting is more than adequate and the place is quite spacious. They have option of booths as well as tables. Good place for large groups as well. Overall, I would definitely recommend it, assuming the service fiasco was just...

ZERO STAR!! My family had encountered the worst customer service in our life. We are so disappointed with the treatment we got from the staff of this restaurant specially from the chef (supervisor). We were being told that we will get the table in ten min after waiting for more than half an hr and then when it’s our turn to have the table it was given to other people without consulting with us. We were just being ignored only because we are group of seven and they have spot available for 4. They also knew that the other two customers will be leaving soon so they should have communicated with us that they can only offer this for now but they offered the 4 spots to other customers, who just walked in and got the place to right away. Later, we got to know from the staff that they called in so they got the spot but when we called for the reservation, they were clear that we have to come in first to book the spot. The staff didn’t apologize for what they did and tried to get rid of us by ignoring to have the conversation. I would definitely not visit this place again and would suggest everyone to do the same otherwise you will face big disappointment as we did. The staff should learn how to talk to their customer...