The House of Frankenstein — Local services in Niagara Falls

Okay, first off — calling this a haunted house is completely unjustified and honestly kind of misleading. It’s a roller coaster. A kids’ roller coaster, at that. There’s nothing remotely spooky or haunted about it, except maybe the part where you question if you’re gonna survive the whole thing.

The ride itself? Pretty wild, but not in a good way. It feels like it was thrown together with parts from a century ago. I half expected some screws to fall out mid-ride and send me flying—luckily, that didn’t happen (yet). The two-person seats? Yeah, for a reason. My little cousin got tossed around like a ragdoll, and honestly, it looked painful. ended up with bruises on my sides, rode this ride 2 days ago and it still hurts. if you miss your doctor feel free!

But the real horror show was the walk up to the ride—and especially the walk down. They thought it’d be a good idea to throw jump scares into the stairwell. In a narrow, dark staircase. With a bunch of kids and families trying to get out safely. That’s not clever or spooky; it’s just reckless. People were tripping and falling because they were startled, including my cousin who ended up with a sprained ankle. Safe? Nope. Smart? Also nope.

Oh, and the sudden blasts of air right in your ears? Yeah, three kids were crying for like ten minutes afterward. I don’t know whose idea it was to make the air pressure loud enough to potentially cause hearing damage, but it needs to stop. Immediately.

Honestly, if you’re coming here expecting a haunted house experience, don’t. If you want a roller coaster that feels like it could double as a chiropractor’s worst nightmare and a hearing test from hell, then sure, go for it. But fair warning: this place is dangerously mismanaged and in desperate need of a serious makeover — from ride design to safety protocols to actual staff who don’t look like apart of the ride.

In short: calling this a haunted house is a joke, scaring people on stairwells is irresponsible, and the ride itself? traumatizing. If you’re feeling brave, proceed with extreme caution… and maybe pack a snack, a first aid kit,...

Formal Complaint – Racial Discrimination and Threats at Frankenstein Haunted House, Clifton Hill

Dear Management of Frankenstein Haunted House,

I am writing to file a formal complaint regarding a disturbing and unacceptable experience of racial discrimination that my family and I suffered during our recent visit to your attraction at Clifton Hill.

After traveling 10 hours with my family—including teenagers and children—we were denied entry without reason, falsely accused of being “under the influence,” and treated with clear racial prejudice. We were calm and respectful, but the staff unjustly claimed we were intoxicated and refused to let us in.

To make matters worse, they threatened to call the police on us, even though we had done absolutely nothing wrong. This was humiliating, traumatic, and deeply offensive. My 16-year-old brother, who was wrongly accused, was devastated. My sisters were visibly shaken. We were simply a Black family trying to enjoy a day out like everyone else.

This was a clear act of racial profiling and discrimination, and it must be taken seriously. I also have video evidence showing our calm behavior and the unjust treatment we received.

I demand:

A formal written apology,

A thorough internal investigation,

And confirmation of the disciplinary steps you will take to ensure your staff are trained to treat all visitors with equality and respect.

If I do not receive a response within 10 business days, I will escalate this matter to the Ontario Human Rights Commission and make our story—and the video proof—public through social and traditional media.

What happened to us is not just wrong — it is a violation of our dignity and human rights.

Sincerely, Loryssah chery excellent Date of incident: saturday 19...

The House of Frankenstein was my first haunted attraction in Clifton Hill, and if it's any indication, I genuinely fear walking through the rest. Not because it was scary, but because it was really disappointing for my brother and I, who are really big fans of horror and haunted houses.

I say that because it's important to note for any casual travelers. My opinion is biased, and aimed more towards thrill-seekers looking to get their money's worth in scares.

𝐒𝐩𝐨𝐢𝐥𝐞𝐫𝐬 𝐚𝐡𝐞𝐚𝐝, 𝐟𝐨𝐫 𝐚𝐧𝐲𝐨𝐧𝐞 𝐰𝐚𝐧𝐭𝐢𝐧𝐠 𝐭𝐨 𝐞𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞 𝐭𝐡𝐢𝐬 𝐨𝐧 𝐭𝐡𝐞𝐢𝐫 𝐨𝐰𝐧.

Their gimmick is darkness. You'll be spending the majority of your walk through this house without being able to see where you're going, which will naturally raise suspense.

From there, cheap, family-friendly animatronics will occasionally try to scare you. However, not all of them will activate without the press of a large, lit-up red button, which is nice for those who prefer a warning before they get spooked.

There were two features within this house that I really enjoyed though. About halfway through you'll find an arcade-styled prop shooter. Ask the person at the front desk what kind of coins it takes if you're interested in giving it a go. They also have an area to sit and watch an old-timey film if you're getting too close to another group. Sit, chat, and figure out when you want to progress.

As for the actors, there was only one when we walked through, and they weren't the best. An underwhelming "Rawr!" from the shadows was all we got. They didn't even care to show themselves.

Overall, it was a good time despite being so underwhelming. I'd suggest going with someone who scares easily to make it more enjoyable, and, most importantly;...