Lame service, especially the lady with a black suit who was at the front desk. She was so rude to us. This is just wrong!
We've been called three times just for the start water and no one came to serve us. And we also ordered a meal crab salad to share with six guests, but the front desk lady ordered it wrong with a small side salad.
Then the lady starts to blame us and say that we made a mistake, not her problem. She starts to make us embarrassed as she never asks us if there are two different types of crab salads. She never asks us what size of salad we want to order. She never shows her professionalism and explained to us what was wrong with this matter. We have a group of six people how come we can share a small starter salad. This is unacceptable. and we won't accept someone forcing us to not change the order and blaming us because she has no communication skills herself and unfamiliar with her own menu.
If you are afraid of being scolded by the kitchen, please ask what the guests need before ordering, not what you think the guests need. This is wrong!! you owe...
Read moreThe food overall is really good, nice to keep the standard as always! Well done, the kitchen team!
However, the service was really disappointing. First of all, we’ve ordered two juices, one papaya and one grapefruit. It came with two glasses of papayas.
We would like to have a croissant; they said it’s running out. But then, we saw another table got croissant after us. They explain the customer “reserved” the croissant. Well okay.
The plate didn’t come at the same time. It took a long time until my friend got his food. However, it came with the wrong one. We’ve ordered hamburger steak instead of steak. We wait for another long time, and the proportion is tiny. I didn’t have the picture because my friend is starving and can’t wait for me to take a pic.
This was my experience from my Sunday morning. I really expect better from Cafe landmark, the...
Read moreFood: Great quality of foods and the portion is very sufficient. Recommend to choose the croissant rather than other bread as it is definitely one of the best 🥐 I have ever tried in my life. What I appreciate most is the variety of foods provided, over 10 pages of selections and suit different needs.
CP value: Breakfast is ranging from HKD 140-300 and considering the location and dining experience, I could describe it as reasonable.
Dining experience: Never thought of having a meal in an atrium could be chilling like this, the background music makes me feel very relaxed. The service standard is also very high. Everything is just in time and not rushing you at all. I would like to take this opportunity to give the complement to Ms. To Lai Mei (杜麗美) for her greetings and excellent service provided makes customer feels...
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