Coco Espresso (Shun Tak Centre) — Restaurant in Hong Kong Island

Terrible services. I have been here for several times but was disappointed by the services almost every time. The coffees were ok but the staff were far from friendly. They acted as if they didn’t even care to do business and serve customers. Much worse experience than the branches in Central and Sheung Wan (Jervois Street) where the staff were quite friendly.

Maybe the staff here were just too far away from the HQ and needed more supervision and monitoring...

I was the only customer. Ordered a hot cappuccino and pastrami sandwich. Staff said sandwich will take 10 min. Ok. Upon picking up my order, I realised that they made the coffee first and just let it sit for 10 minutes whilst making the sandwich (which was also cold?). Upon pointing out the coffee was already cold, the staff just ignored me and turned away. Never in my life experienced such insolent service....

Horrendous service. Went there for the 2nd time in a row and asked for a little less ice for a ice latte. The cashier (not very friendly btw)btold the Battista to count the milk on the balance so I wouldn't have an extra 2cl to fill up the glass... Never saw that greediness and poor customer experience in any other coffee shop. Will be back to Starbucks next to it who are much...