Maxim's Palace (Sheung Wan) — Restaurant in Hong Kong Island

GREAT PLACE but POOR FOOD against what you are paying for. Let us review their Dim Sum one by one.

Minced beef and prawn flour rolls. This dim sum was prepared for a while and keep warm in their kitchen for a while, not freshly prepared. The flour was not fresh, soft and lost its elastic texture. Prawn was hard and no taste.

Deep fried sesame dumpling It is horribly oily. Your mouth and lip will became oily when you put into your mouth. Very disappointing.

Prawn and pork dumpling Not freshly prepared. You do not see any steam from it when the waitress put on your table. Both were dry, cold and withered.

Deep fried spicy bean curd Outside the cube is not crunchy but soft. You can buy a bean curd from Wellcome for $5 but Maxim's charged you $50. More importantly, their cooking skill was very poor, not worth for $50.

BBQ bun A bit cold when serving. You can smell an evil taste from the bun, maybe the over addition of flour improvement agent or baking soda.

Don't know why Maxim's has a lot of favourable comments. In fact, there are so many Chinese restaurants much better than Maxim's. One thing that we cannot deny they have a comfortable dinning...

Maxim's Palace (Sheung Wan) is a perfect spot to enjoy wonderful dim sum in Hong Kong. Located in the basement level of Shun Tak building, the restaurant serves a wide range of tasty dishes, such as har gow, siu mai, char siu bao, and cheung fun. The food is fresh, hot, and flavorful.

The restaurant has a pleasant, calming and clean interior. The design is classy and cozy, with floral patterns and soft lighting. The staff is friendly and helpful, and the service is fast and efficient. The atmosphere of the restaurant is wonderful, especially on weekday mornings when it is not crowded. You can see many elderly regulars, who seem to have been coming here for years, chatting with each other and the staff like old friends. They create a warm and happy mood and make you feel like you're part of the family.

Maxim's Palace (Sheung Wan) is a great place to have a delightful dim sum experience in Hong Kong. The price of the food is reasonable for the quality and quantity. It is not the cheapest place, but definitely not expensive. Great quality dim sum, wonderful pleasant environment and quick efficient service. Try it, you will...

Food is amazing, but the service is a huge NO. With this price , they should provide a happy dining experience to the customers. Staff there are not willing to take the dim sum orders or to fill the tea pot , which are their job! Everytime the customer raised the hand when needed something, the staff looked annoyed.

I am very disappointed, as I am a regular customer of this restaurant and they used to have good service ( as the waiters there speak good English and provide folk and knife without me asking). In this covid situation, aren't the restaurant be grateful for the customers still going to their shops and to bring the business back to normal?!?! I really couldn't bare this kind of bad attitude that I experienced anymore.

Again , food is good as always , but now I could rather go to some places else that I can actually enjoy my valuable dining out experience during the...