Hestia Restaurante-Bar — Restaurant in Santa Marta

Tiny "roof top" terrace on the second floor (that's the third floor if you're American and consider the ground floor to be the first floor) which is only accessible by stairs. Those stairs are metal frame with chicken wire that bends under your feet. I doubt this is an acceptable way of building stairs. The terrace has a few small tables with small metal frame chairs with plastic seats. The back of these plastic seats is not in contact with the metal, resulting in a strange flexing until the plastic touches the metal. The chairs feel like they're about to bend or break. At this point, I would normally get up and leave, but after a lot of walking, tired and thirsty, I decided to order drinks. A friendly young waitress took our order and never came back. After half an hour without any drinks or contact with the personnel had elapsed, we asked whether our order had been forgotten. It would be there right away, we were told. After another 15 minutes without service, we got up and left. I saw one dish being served during the 45 minutes I spent here: a very thin, sparsely garnished and dry looking excuse for a pizza. I asked the waitress which brand liquor they put in the cocktail to help me decide. She told me it wasn't a known brand but a bottom shelf generic one. That was surprising to me, given that the drinks here cost a little over DOUBLE what they cost elsewhere. I'd highly recommend you don't waste any time coming here and trying to order. The only reason I could think of where a visit here would be funny is if you're looking for a free (albeit shaky) seat to have a rest. No, wait, scratch that: the benches on the square nearby are just as free but a lot more stable and shaded by trees. That's a lot better than climbing up those shaky stairs to sit on these shaky...

Don't even try this place. The front looks welcoming, but all aspects of a decent restaurant are beyond the worst.

Time: We were a group, 12 people. No priority at all. Table organization was very poor. We spent 60+ minutes to see the first dish. Deficient. Spent 2.5 hours, remembering the service girl about the missing dishes.

Food: Entrés, OLD, simple, not tasty, late. All the table felt cheated. Each of it is around 9USD, very tiny. Deficient relationship between price, size and flavor.

Service: MEGA slow. No action at all, no compensation for lack of attention, bad timing. Appalling in every sense.

Kitchen: ??? No sense at all.

Only positive point: Chill terrace.

General Opinion: Appaling, don't try it, you'll get charged for simple food without any reason to feel well served.

Recommentation to the owner: Get your hands dirty and be present, or just...

I really hate writing negative reviews but I have today that this was an extremely disappointing breakfast, especially considering how much it cost. It had great reviews on Google so my friend and I gave it a shot. My friend is Colombian from a small town and not very picky, but we were both really disappointed. I ordered the smoothie bowl and it was just that - a little bit of mango smoothie in a bowl with some seeds and a few slices of fruit sprinkled on top. It was not big enough for a meal. My friend ordered Italian eggs - it was two eggs floating in pasta sauce with a couple pieces of bread on the side. We both left hungry and...