Café Pyramide — Restaurant in Paris

FABULOUS LUNCH ! My wife and I were doing a tour of the Louvre Museum on Saturday, Oct 7th . . the last day of our one week vacation in Paris. We had an 11am entry booked and despite the enormous lines we got inside pretty much on time. After completing a tour of one totally incredible museum we realized we had a lot left to see. LUNCH BREAK ! There were a number of small cafes and counter serve eateries downstairs but we decided to enjoy a nice quiet lunch inside the Bistrot Benoit restaurant but weren’t sure how to find it. When we approached 3 attendants of the Louvre Museum on an upper level for directions one of them . . a sharp dresser named Hery offered to personally escort us to the restaurant. We arrived just before 1pm and the place was pretty empty. VERY PRETTY ! A sweet server named Hansi offered us a table in the center of the restaurant which featured dazzling decor. FIRST UP ! We asked for waters and 2 x double shot Cappuccinos while we studied the lunch menu. A few people were trickling in while we enjoyed our very invigorating cappuccinos. Believe me we needed them after battling through the huge crowds in the museum we had visited on arrival. It was great to be sitting down in a quiet unhurried space. My wife ordered the Roasted Label Rouge poultry leg, little peas while I chose the Beef tab, candied shallots and baby potatoes off the surprisingly small main course selection. More and more people were streaming into the restaurant by the minute . . it must be good ! Our lovely looking lunch order arrived in fast time and I have to admit my wife’s huge chicken dish in a cast iron baking dish looked a winner. My medium rare steak and baby potatoes tasted quite good . . the baby potatoes were exceptionally delicious. My wife was as happy as a pea in a pod gorging on her tender juicy chicken leg and thigh . . . and lots of yummy green peas. We had a lovely conversation with a couple at the adjacent table . . Jason and Jessica from Manchester, England. I felt like some dessert and asked for the Chocolate tartlet which hit the table in short time. VERY SIMPLE ! It was a nice finish to a very enjoyable lunch which was a good break from the hordes outside. We had a lovely chat with Carla the fabulous manager and thanked Hansi for her wonderful service. Then we headed off to see the 2 museums left on our guide map. WHAT A...

The pilaf rice I received was inedible. It killed my appetite one the first mouthful.

I would've said miscommunication was an issue however the on duty "manager" 4th July approached our table with the utmost attitude, disrespect and aggression I have ever witnessed accusing me of not wanting to pay my bill - of which had different items than we ordered simply because the price was the same. The staff and manage began shouting at me and accusing me of refusing to pay for food I did not eat, I did not dine alone and no one intended to leave without paying just clarify why there were items we didn't order on our bill.

Every opportunity to listen to my query I was spoken over and spoken about as if I didn't understand what they were saying, assuming I don't speak French.

The bathrooms were disgusting, the chairs has rips in them and quite frankly the staff lie. How the waitress decided I didn't want to pay because I asked to check if she gave us the right bill then essentially racially profiled and approached aggressively was not acceptable in the slightest.

It's a disgrace to have such a place attached to a beautiful museum or atleast have ugly people...

(MOUSE INSIDE RESTAURANT) My wife and I were sitting in front of this restaurant having a cup of coffee after our afternoon visit to the Louvre. The entrance to this restaurant has glass doors so we could see right into Le Grand even though it was closed to the public. I am the first to see the mouse on the floor of the restaurant running under the tables and chairs. We watch as the employees (we saw three) go back and forth from the kitchen, register, bar area seemingly unaware of this mouse for a good 15 minutes. We finally go to the glass door and knock to get an employee's attention. We finally get a female employee to look over and we point her towards the mouse on the floor. She rolls her eyes and goes back to her paperwork. Assuming she didn't understand, we keep knocking to get someone's attention again. Finally a male employee looks over at us, notices the mouse that is still running around and looks back up at us to smile and give us a two thumbs up.

Please note, that we did not eat here and that this is just a review of our experience with their staff and...