Indifferent and slow service that descended into passive aggressive confrontation. Other tables that were seated after our party, placed their order and received their food well before we did. Our server was completely absent after he took our order. When we complained the manager told us that our entrees had not come because we took long to finish our cheese plate. Another table also ordered a starter and were served well before us. The server came over and said that the delay was in fact caused because he had taken his “pause”. When the food finally came it was incredibly mediocre. Hamburger was medium well when we ordered “bleeding” / saignant. We were so late that we continued eating the entrees. Then when we complained to the manager again she denied telling us that the delay was because we ate the cheese plate slowly and then said our exchange was accomplishing nothing and only “bringing her down”. There was initially no reduction in the bill and when I complained about this the manager said that I had not asked for a reduction and claimed that she had offered us free drinks when she had not. Ultimately the manager seamed to have comped us the starter and a bottle of water after further delay and zero communication.

Incredibly disappointing meal that took forever.

EDIT Your claim in the comment below that you don’t have starters or a cheese plate is completely untrue. I ate at your restaurant last night. We ordered a cheese board and it had some Camembert a chèvre and some kind of emental (the cheese was never explained to us) it was served with walnuts, black grapes and toasted bread. The fact the you are claiming we didn’t eat at your restaurant is absurd and says a lot about your management.