To start with the positives, the milkshakes were delicious and obviously the interior is really cool, as are the waiters on roller skates (not to nitpick because I know finding waiters who can roller skate seems a very niche employment criteria, but it feels a bit random that only a few of them do whilst everyone else goes around like normal. Would maybe prefer if all staff can’t then nobody does?). But aside from that, can’t say I’d revisit this place, especially as I heard the queues can get really long and I don’t think our experience would make a huge wait worthwhile. Thankfully we went off-season, and a couple of hours before the parks closed to avoid the queues I’ve heard about.

My issue was mainly with the service which was basically non-existent. Firstly, I get that the larger tables have to be reserved for families and there were only 2 of us, but we were sat at a counter facing the wall rather than each other with the till area right next to us. At this time though, the upstairs area was closed off and there were lots of empty proper tables so clearly they were nowhere near capacity, and it would’ve been nice, given that this place is pretty pricey, to feel like we were having a proper sit down meal rather than a quick Starbucks. Secondly, although I know it’s likely the staff want to just get patrons in and out as quickly as possible, like I said, the restaurant was quiet at the time and there were plenty of staff huddled around right next to us chatting. Again, this isn’t an issue, the point is that after our order had been taken, which was not really done with much warmth or hospitality in the first place to be honest, there was 0 interaction after that. Not once did anyone come (even though they were right next to us!) to ask how the food was or if we’d like anything else etc. and we had to stop and ask 3 different members of staff for a jug of tap water before the one friendly, approachable staff member we encountered (shout out to Christina, lol) who wasn’t even assigned to our table finally brought it over. We also then had to go up to the till to pay for our food after sitting there with empty plates for about 20 minutes.

All in all, the food was nice, but not worth the price, and the service wasn’t good. Maybe staff go the extra mile when it comes to serving families but at the end of the day, a customer is a customer, and we felt kind of forgotten. If we come to Disney village again, we’d probably give it a miss.