PIZZA PASTA LUCCA — Restaurant in Cologne

Pizza was good. Located close to the museum we planned to visit. It was quiet when we came in. Although the service was friendly, the server did not want to give me a glass of tap water with my food. I understand that this is a cultural thing, but I do not drink soda and did not want alcohol. I just wanted plain still water not from a bottle. She told me the water was not drinkable in the city which, according to the city, is not true at all. She did eventually bring me a glass of water even though I told her it was fine and I would drink from my portable bottle. I found this odd after being told the water was undrinkable. In France, it's not uncommon or cheap to ask for a bottle of tap water at to be at the table when you eat and I struggle to understand why this is looked down on or refused. Anyway, I suppose this is not the problem of this particular business and is just down to cultural differences, but I did wonder why it needed to be such a big deal. In the end that's basically what I remember about the meal more than...

Bad customer service/Good pizza!!

I came across this restaurant with my wife in order to enjoy lunch together. We ordered a tomato cream soup and pizza. The waiting time was average, as expected since ”good food takes its time to be served”. First thing we noticed was the watery consistency and too sweet taste of the tomato soup as well as the bland taste of the bread. When we got the pizza it surprised our tastebuds positively. Very delicious: a thin dough, tasty sauce and toppings. Our happiness about the good pizza was sadly overshadowed by the unfriendly staff. The waitress looked at us funny for only ordering one drink. She did not once come to us to ask wether the food was alright. Later on we went to pay and they did not even ask if we wanted the receipt, the waitress stormed off immediately, leaving question marks on our faces. But the icing on the cake was the fact that we had to pack the rest of our food ourselves in tinfoil, the excuse of the waitress was that it was too busy even though there weren’t that...

Went there to try their pizza. The place is small and it was full at lunch time, i am still wondering why? because my experience there was not great. I was seated to a table and the menu was thrown to the table by a staff member passing by, without even a look. Later another staff member took over with the order and i must say that he was great at his job. After ordering, the pizza arrived pretty fast, but i was disappointed with almost all the rest. The pizza was fairly big and they don't save on toppings that's for sure. The dough was miserable, taste of a cheep bread and hard to eat, the tomato salsa was nowhere to be seen or tasted and the mozzarella cheese was a dry mozzarella, that if you ask me, has no place to be on a pizza. Parma prosciutto was not to bad and there was plenty of it. Altogether I wasn't satisfied, it could be me, as a pizza lover that i was expecting to much, but I am pretty sure that that was not a good pizza. They may have good...