This restaurant is a worse place I ever been. The Tom Yam soup , that supposed to be with mushrooms, tomatoes and lemon grass had one half of tiny tomatoes ,two slices of mushroom, a seven !slices of onion ( each at least 7-8 mm wide and two pieces red bell pepper, also cutting very thick . When I took out all onion and pepper it's was nothing to eat . Two tiny shrimps , half tomatoes (mini) and two slices of mushroom. I odere a mango curry with chicken ( what strange wise in a receipt was as a pad Thai. The curry sauce was very wattery , no flavor at all. Mango was rotten, had all brown stain, I got couple pieces of chicken, that's was just spoiled ! I tried to tell the waitress about food quality, and she don't care at all ! She tried to foolish me with a change . I don't want leave any tip , is took for her almost five minutes to give me back a change from two euro , she supposed to give 90 cents , she gave me forty , then sixty , then 65 . ( I paid in total 71,10)My nephew ordered the spring rolls. They look like was not frying fresh , they was just warmed. The cook prepared the food with street clothes, she doesn't have a uniform. Nasty place!! Don't waste your money !...
Read moreI recently visited SAMUI and was very disappointed with my experience. I had chosen this restaurant specifically because of a Neotaste offer that I was excited to use. However, when I arrived and tried to redeem the offer, the staff informed me that they would not honor it.
Despite showing them the offer details on the Neotaste app and explaining the terms, they were uncooperative. This was very frustrating, as the Neotaste offer was a significant factor in my decision to dine here. It felt like a bait-and-switch tactic, which is both misleading and unfair to customers.
Moreover, the way the staff handled the situation lacked professionalism. They did not offer any alternative solutions or compensations for the inconvenience caused. This experience left a sour taste and overshadowed the meal.
I hope the management of SAMUI will take this feedback seriously and ensure that they honor their promotional offers in the future. Unfortunately, this experience has made me reluctant to return or recommend this...
Read moreSorry but even the waitresses tried their best, my whole experience at Samui was not satisfying at all!
Language: rarely experienced such a poor level of both German and English...at the end we had to communicate via translation apps and Google images (I only wanted a simple Pho Bo which I actually expected on the standart menu but couldn’t find)
quality of food: super basic, nothing special...well, even though I ordered a simple Pho Bo, I know how nice it can be cooked
receipt: as I am in Dresden for business matters I of course needed a proper bill. Only thing they gave was a bloody piece of paper with handwritten stuff. Even I explained slowy and with translation app and pictures, they were still not able to give me a proper receipt.
Sorry, but never...
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