Restaurant Pfistermühle — Restaurant in Munich

I'm rating only the service, not the food, as I did not have the opportunity to try it. I booked a table for 12 people (two reservations for 6 people each via the website, as the system did not allow booking for 12 at that time). I received email confirmation and called the restaurant to ask about the possibility of combining the tables and to arrange for one of the desserts to be served with candles, as we were celebrating a birthday. I was assured that there would be no problem with my request. Upon arrival, a staff member informed us that we could not order à la carte because our group exceeded 8 people. We were shocked because this information was not mentioned during the reservation process, on your website, or during my phone call with the restaurant. Furthermore, your website clearly states that the option to order from the set menu is available only after 5 pm (we had a reservation for 2:15 pm), without specifying any table size restrictions. Despite explaining to the staff multiple times that: • We were never informed about the set menu requirement, despite reviewing the reservation and table details over the phone. • The website does not clearly inform customers about this restriction. • We wanted to order à la carte because we did not have time for a set menu, as we had a concert later that day. • One of us was celebrating a birthday. • We had traveled a long way from Warsaw. • We would not be able to find another dining option in Munich before the Adele concert, given how crowded the city was. • We even suggested dining at two separate tables as smaller groups, which was not ideal but seemed the only way to eat on schedule. we had only option to order set menu or cancel the reservation. In my opinion, such behavior from the staff (arrogant and treating the customer as an adversary) in a restaurant of this level is unacceptable. I understand that mistakes or miscommunication can happen, but you blamed us for the situation and did not take any action to resolve it, all while showing visible displeasure at having to speak with us. This was especially painful for us as we lost a lot of time, did not get any food, and missed out on a...

Overall a mixed experience. We ordered the chefs 5 course menu and additionally asked to have the green and white asparagus to start to share. We also asked to have the wine pairing with the chefs menu. Our waiter served us two individual serves of the green and white asparagus, rather than one to share. I brushed it off as just miscommunication because, outside of this the service was very very good. I enjoyed most of the wines except the Rioja Reserva. It was heavy on the tannins and light on the fruit to my taste. Now to the food. The goose liver creme brûlée was exceptional, the asparagus dish and linguine with caviar were tasty. To me the caviar could have been completely omitted from the linguine without impacting the taste since the lemon beurre blanc overpowered it. The halibut was very pretty in its circular cut but the fish was overcooked and dry on the exterior and completely unseasoned. The beef filet was also very dry while the broccolini with it was over salted. It was a pretty significant miss on execution on what amounted to the most significant portion of the meal. I love steak and could not even finish the filet because of how unappetizingly dry it was. The dessert fortunately was a triumphant end to the meal. It was creative, tasty, wonderful to look at and well balanced. Overall my feeling was for a meal that cost around 600EUR for two that it fell short of the mark. There were still plenty of redeeming qualities. Edit: my original posting mentioned the server adding some extra wine at an up charge without asking for our additional course. This was my misunderstanding as I confused the wine pairing price of the 5 course chefs menu with a different wine pairing option for an alternative 5 course offering. Actually the restaurant provided a complimentary additional glass of wine for our additional asparagus course, which now that I understand was very nice of them. I still feel that more attention to a consistent level of seasoning to all aspects of a dish is table stakes for fine dining, so I would keep my review at 3 stars. It’s probably...

Absolutely, absolutely excellent. We had the chefs tasting menu and the regular tasting menu with non-alcoholic pairings, and there's not a single dish that is not absolutely perfect. Ok maybe like, 0.5 dishes out of 12 is like 95% instead of 100% perfect but that's it. There really is a lot of thoughts and skill going into every dish and the non-alcoholic pairings. It's a perfect balance of tradition and modern creativity - nothing is too extra-ordinary, but everything is surprising in just the right way that makes you go "oh of course, that's so ingenious!" The meat is so masterfully done in that the rare steak doesn't taste a single wisp of raw bloodiness but full of tenderness, and the other well-done steak is miraculously juicy and tender. I have to say the fish is a little bit weak, but the lobster risotto is just an absolute treasure trove of intense umami. And the antipasti literally bombard your senses with mirages of flavours that are wildly different but makes an unexpectedly harmonious symphony - I had flights of Kandinsky's colours flashing in my head as I eat. What if Kandinsky was a chef rather than a painter. Ooooh and the mid-course sorbet was just a stroke of genius. I have never had the feeling before where I feel like the chef understands the food in exactly the same way I wish every chef does. And compliments of course also go to the waitstaff team too, lovely, helpful, pleasant, passionate about the food as much as everyone else on the team, very professional yet without making you feel all pent up. I simultaneously wish with all my heart they get a Michelin star that they deserve, and also mildly dreading it coz I don't want to compete table reservation with all the rich Müncheners... But I will sure be back for the business lunch set. And a la carte. And the...