Very bad experience, extremely disappointing
I ordered pasta with sea food at the restaurant when we went to dinner in Thessaloniki on the evening of December 30th. I had ordered the same meal on my previous visits there and was satisfied, but this time my pasta only came with 2 empty shrimp shells, 1 shrimp, and 3 mussels. When I asked the waiter that “there was not enough seafood in it, only shells and mussels were put in, is this normal?”, he went to the kitchen and asked, then he came back and said “as it should be” and he showed me “the octopus slice the size of a 10 cent coin -which I hardly found and placed it aside my plate-” and made fun of by laughing to my face and saying “there is also octopus here”. When I said I wanted to talk to someone with more authority, he said “we all have the same authority” and left and never acted solution-oriented. I just expected them to apologize for this mistake and make up for it. I was upset because of these ridiculous behaviors ruined that night of my holiday, I didn’t eat the pasta and they added their “pasta with with not enough seafood -as if there was no problem-” to the bill. I paid because I didn’t want to argue any further, but I definitely don’t recommend this disrespectful restaurant and its food to anyone. This is not how a customer should be treated, especially the disrespect they showed towards a tourist who came to have a good time for holiday before New Year's Eve did not suit the Greek tavern culture that I...
Read moreMy friend and I came to Thessaloniki for a holiday and the night we arrived we were going to have dinner at a restaurant for the first time and while we were looking for a restaurant a host came out and invited us and showed us a small table for two. Since there was no other place we sat down but since we had both starters and main course the table was very small and the other table next to us was big table so we said to the host can we move there this table is very uncomfortable he got angry with us and said this table is very nice for you and ignored us. It was our first night in Thessaloniki and the atmosphere really made us uncomfortable. The waiter came to the table just to leave the food and no one attention to us. The service and the host at the door unfortunately ruined our night. I really don't understand how a business owner can work with rude people who don't know how to treat customers!!! We shouldn't give a chance to those who employ...
Read moreWe came here because of the traditional Greek food. The food was good, no problem there. However we encountered some unpleasant surprises along the way. They greeted us with a bottle of water and some bread, which we considered a nice gesture but not for long - they brought the receipt, and we realized quickly that even though we didn’t order the water and bread they added them to the bill. Honestly it is not even about the ~3€ that it cost, it is the fact that they did not mention that this would cost us. Let me highlight that in other restaurants where we ate in Thessaloniki, they didn’t charge for the bread or water they brought. It is the lack of sincerity and the fact how they wanted to rip us off. I did not think this was a tourist trap but in a way it was and I would not return here ever again. The deliciousness of the food did not compensate for their greediness and unfairness, totally...
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