Hlemmur Mathöll — Restaurant in Reykjavik

I am on vacation in Reykjavik, Iceland and went to crab a bit to eat at Fjarhusid Hlemmur, and please note, THE SERVICE AND THE FOOD WAS HORRIBLE!!! I ordered a burger, fries, and a small order of wings. When I went to the counter to pickup my order I asked the waiter if I could have my order to go because I received a call requiring me to immediately meet my wife. The waiter had an attitude with me requesting that my order be prepared for carry out; he stated I should have told them up front , and the next time to do so! I was polite and apologized. I then asked to have my burger cut in half. The cook again got an attitude as though I was asking for too much!! The lady at the register got a knife to cut the burger in half, however, the cook rudely told her “NO,” then snatched the knife from her hand!!!. I said “so you’re not cutting my sandwich in half” and he looked at me and said “NO”; he then and told the lady at the register to hand me my Order. Mind you I had already paid with my credit card so I just took my order and left. When I began to eat the burger the flavor was horrible, and to my surprise, significantly undercooked to the point of being literally raw in the middle as you can see in my attached photo!!! I did not want to walk back to complain because of how I was treated when I initially placed my order. Reykjavík Iceland is beautiful, however, the horrible service, and food at Fjarhusid Hlemmur has left a very bad impression!!! If anyone has plans to visit Reykjavík avoid Fjarhusia Hlemmur restaurant!!! There are many other restaurants in the area with far superior service and food than...

We stopped by Hlemmur Mathöll after seeing several online recommendations, but unfortunately, we left feeling unimpressed. The overall atmosphere felt a bit uninviting, and the space itself seemed somewhat dirty and less well maintained than other nearby food halls.

In terms of variety, the options here were noticeably limited compared to other spots in Reykjavík. What also stood out was the poor customer service. Several of the employees came across as rude, and one interaction in particular stood out. A child dropped his fork, and when the mother asked for a new one, the employee was oddly argumentative and reluctant to help.

If you are nearby and need a quick bite, it is passable. But with so many better food halls in the area, I would not go out of my way to return or recommend...

Never has one place managed to derail a holiday quite as hard as here. Me and my fiancé ate at different restaurants, my fiancé ate at a nice Italian place and I chose a steak/sandwich place. Within a few hours of eating however, I came down with some of the worst food poisoning I ever had - which managed to disrupt my entire trip as I spent my time in Reykjavik firstly getting an ambulance to a hospital, and then the rest of my time trying to recover from said poisoning. Very unfortunate as the place has great reviews and the food looked good - but food safety clearly needs some work at...