Barista - Hindustan Road — Restaurant in Kolkata

Coffee is good. Food is good. What is worse is their service. I am writing this review after visiting Barista dover terrace and the one in park street. In both the outlets the service guys are a bit too pushy. For eg. Once i went with my family. I wanted to have a sandwich and my wife a cup of coffee. When we ordered one coffee and a sandwich, the service guy wasted around two minutes trying forcefully to convince me that i should order another coffee. And then, we didnt ask for packaged mineral water, they put on table without seeking permission from us whether we need it or not. We politely returned it. And when the bill came, mineral water was added to it. Ridiculous!!

One suggestion as a patron!

Barista was not like this before. Now, i dont know what training you are giving to your staff.. it isnt working at all! Try and stick to provide good quality food rather than forcefully imposing them on customers. What we feel like we will order. Please take my feedback positively and train your staff...

Had a very bad experience today. The staff is very casual. They had zero customer experience understanding. They charged me 415 rs for a simple cold coffee without any additional. They didnt bother to ask me anything about the product I would like to have. Simply went ahead with the highest priced menu. When confronted they have hardly any regret. Sick staff and disgusting behaviour. With such price charged expected to have atleast better drink, unfortunately the coffee was awful. Never going to enter again in...

Food quality is average, coffee is below average, chicken pizza had literally two small pieces of chicken, french fries were too much salty, also so many hidden charges you've got to pay extra for the each flavour of coffee and this is not mentioned in the menu! Seriously they are trying to overcharge in so many different ways and staff will not disclose these charges while making the bill! I would never ever recommend this cafe, only good if you don't care about the food and service, there is plenty of space...